site already registered after an upgrade

site already registered after an upgrade

by Jerry Lau -
Number of replies: 2

Hello everyone.


We are on RHEL 6.6 64-BIT , PHP 5.6.25, and MySQL 5.5.41

Just upgraded from 3.0.10+ to 3.2.4+ a few days ago.

We went to the admin page and it says our site is not registered so we tried again and it said:

"You are trying to register a site with a url that was previously used by a registered site."

https://docs.moodle.org/33/en/error/local_hub/freshmoodleregistrationerror

How do we get our site "re-registered" as it were? 

Thoughts? I will check the email it is sent to to see for any clues.

Thanks



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In reply to Jerry Lau

Re: site already registered after an upgrade

by Deependra Singh -

Hi Jerry Lau,


is your older version of Moodle is register or not?

if Yes then

Only sites which are online can be registered. If your site is online and you have problems registering or updating your registration, please email support@moodle.org.


Note that it can take a while before your site is listed on https://moodle.net/sites/ so please be patient.

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In reply to Deependra Singh

Re: site already registered after an upgrade

by Helen Foster -
Picture of Core developers Picture of Documentation writers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Plugin developers Picture of Testers Picture of Translators

Hi Jerry,

As Deependra mentions please email support@moodle.org if you have any problem registering or updating your registration, then we can help you.

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