I have a problem with Expiry notifications

I have a problem with Expiry notifications

by Simon Zhekov -
Number of replies: 7

Hello, Moodle Friends!

I am using the latest version of Moodle and I'm using manual enrollment method.

I have set Notification Expiry to notify me one day before the expiration, but I don't receive notifications on my email or in the notifications tab..


Best Regards!

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In reply to Simon Zhekov

Re: I have a problem with Expiry notifications

by Howard Miller -
Picture of Core developers Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers

Before we go any further... does email work *at all* from your site?

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In reply to Howard Miller

Re: I have a problem with Expiry notifications

by Simon Zhekov -

Yes, When I enroll someone he receives confirmation mail with his password and username. smile

Do I need to setup some settings in the admin panel? I have set the expiry notification for the course and for the manual enrolment.

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In reply to Simon Zhekov

Re: I have a problem with Expiry notifications

by Howard Miller -
Picture of Core developers Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers

These things require cron to be running. I should have asked, "do subscribed users get emails from forum postings?".

Are you absolutely sure Cron has been setup and is working? If you go to Site administration > Server > Scheduled tasks do the "last run" dates look recent?

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In reply to Howard Miller

Re: I have a problem with Expiry notifications

by Simon Zhekov -

We don't use forums, the CRON is not running... what I must set up? And where?

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In reply to Simon Zhekov

Re: I have a problem with Expiry notifications

by Howard Miller -
Picture of Core developers Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers

Follow the link in blue... Cron

Any questions, just ask wink

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In reply to Howard Miller

Re: I have a problem with Expiry notifications

by Simon Zhekov -
Do I need to have Cron running just for the in-site notifications.I mean if someone's account is expiring tomorrow do I need cron to receive notification in the notifications panel?
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In reply to Simon Zhekov

Re: I have a problem with Expiry notifications

by Howard Miller -
Picture of Core developers Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers

Yo do.... you need cron running for lots of things to work.

You can't even delete files without cron running. 

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