priscillah, did you solve this?
Using iOS app, Moodle 3.3.1 Moodle 3.3.1+ (Build: 20170817) Version 2017051501.08 Stable version, some of our students are getting these two messages(below) I don't know the app version or iOS version, and I don'r know if it is also Andoid.
"An error occurred while updating the sites token"
"Your authentication token is invalid"
Still trying to sort out exactly what the circumstances are.
This from one user:
"Im not in a position to help, sorry,
but fwiw, that error is a login / authentication error according to the apps
I’ve pretty thoroughly tested the
site certificate for issues for other reasons and am confident it’s not an
issue with that.
It could be unsecured resources being
accessed by the app. A possible test would be to create a page with a non HTTPS
embedded object (e.g. an image) and see if that page causes the error"
Can anyone shed any light on this?
Any comments or suggestions?