Moodle in English: BigBlueButton Activity settings cannot be expanded/changed

BigBlueButton Activity settings cannot be expanded/changed

by T JR - Thursday, June 22, 2017, 8:33 PM

Hi guys,

I ran BBB on a previous version on Moodle without problem. I have just installed it on a fresh install of Moodle 3.3 and I am unable to expand or change any of the activity settings. Specifically, none of the areas in red on the attached screenshot can be changed, and selecting Expand All in the top right has no effect.

This is not a theme issue (I am using EduHub) as I have also tried it with Boost and get the same issue.

Is this a known bug and if so does anyone know the tracker ID for it. Unfortunately the Bug Tracker link on the BBB plugin page is broken.

Many thanks.

Joe

Re: BigBlueButton Activity settings cannot be expanded/changed

by Jesus Federico - Friday, June 23, 2017, 11:53 PM

My rough guess is that you are being affected by an issue with the javascript used for rendering the participant list.

Can you tell what specific versions you have of both, the plugin and Moodle?

Also, if you activate the developer console (f12 in Chrome), do you have any error in the javascript?

It may also be the old javascript cached in you browser as if this is a clean installation there shouldn't be a problem with the Moodle cache.

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Re: BigBlueButton Activity settings cannot be expanded/changed

by T JR - Saturday, June 24, 2017, 12:03 AM

Hi Jesus,

Many thanks for your reply. I think I have the latest of both.

Moodle 3.3+ (Build: 20170601)
BBB 2.1.11 (2016051916)

The image below shows some errors which I guess are relevant?

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回复: Re: BigBlueButton Activity settings cannot be expanded/changed

by jian gao - Monday, June 26, 2017, 4:34 PM

Hi, I also encountered the same problem, moodle 2.7 , php 5.6, bbb 2.1.11 (2016051916)

Attachment Screenshot from 2017-06-26 163243.png

Attachment Screenshot from 2017-06-26 164914.png

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Re: 回复: Re: BigBlueButton Activity settings cannot be expanded/changed

by Jesus Federico - Tuesday, June 27, 2017, 2:12 AM

Hi jlan,

Same as for Joe, can you give it a try to the latest version available at:

https://github.com/blindsidenetworks/moodle-mod_bigbluebuttonbn/archive/v2.1-stable.zip

I added a fix for Joe's case that may fix also your. I am not sure as there are inconsistencies with the data you provided.

You are saying that you are running this on Moodle 2.7, but your screencaps look like taken from a newer version. Did you updated the theme?

Also, the second image shows that there is an issue with the javascript, similar to the one Joe has, but impossible to tell as you are using logs for production. Can you enable the logs for development and send the screen cap again (before updating the plugin)?

Thanks,

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回复: Re: BigBlueButton Activity settings cannot be expanded/changed

by jian gao - Tuesday, June 27, 2017, 8:57 AM

Thank you very much, your team do such a beautiful job, use the link:

https://github.com/blindsidenetworks/moodle-mod_bigbluebuttonbn/archive/v2.1-stable.zip

All the best,

Gao

Attachment Screenshot from 2017-06-27 085720.png

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Re: BigBlueButton Activity settings cannot be expanded/changed

by Jesus Federico - Monday, June 26, 2017, 11:15 PM

There is another issue reported and fixed a couple of weeks ago:

https://tracker.moodle.org/browse/CONTRIB-6925

Can you please try this version?

https://github.com/blindsidenetworks/moodle-mod_bigbluebuttonbn/archive/v2.1-stable.zip

This is the latest, latest one (but hasn't been released yet)

If the issue is still there we can start working from here.

Thanks,

Average of ratings:Useful (1)

Re: BigBlueButton Activity settings cannot be expanded/changed

by T JR - Tuesday, June 27, 2017, 2:42 AM

Hi Jesus,

That works flawlessly.

Thank you for taking the time to look into my issue. Love BBB and the work that you guys do.

All the best,

Joe

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Re: BigBlueButton Activity settings cannot be expanded/changed

by Jesus Federico - Tuesday, June 27, 2017, 2:33 AM

Ok, I did a deeper digging on the issue. It seems that you have hit a very edge case only visible when editing the custom roles. It looks that you edited the custom roles at some point and the meeting you are trying to edit now has the old schema for participants and also includes the old role.

You can try the code that can be find in github (same link that I shared with you before).

Please show your results, so I can close this case and consider this new code good to go for the next release.

Regards,

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Re: BigBlueButton Activity settings cannot be expanded/changed

by Van Romine - Friday, June 30, 2017, 5:17 AM

I had the same symptoms. My configuration is Moodle 3.2 and BBB Plugin 2.1.11 (2016051916).

I installed the plugin version 2.1.12 (2016051917), and everything is working fine again.

Thank-you.... I have an important demo this weekend and I needed this working.

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BigBlueButton Activity settings cannot be expanded/changed