We want to start using the Mobile app for Moodle, however, I cannot connect to our site via the app. I keep getting the "Oops! We're having trouble connecting to...." error. Connecting to the site through a browser on the phone works fine.
We do not have an https certificate, so are using http.
We upgraded to 3.2.2 and I downloaded the latest Moodle mobile app (3.2.1). I am running Android 6.0 on my Moto G (3rd gen) phone. According to one of the guys in my department the app worked before we upgraded from 2.8. He was running an unknown version of iOS.
I have enabled mobile services and have that section in the admin menu and set things up per the documentation. I am working with my IT dept in installing the Mobile app additional services, but the previous version did not have that and it supposedly worked. Thus, I am dubious about the need, but going ahead with it anyway.
Guest access is disabled and only Authenticated users can login. The only authentications I have enabled are Manual accounts, No login, and Web services authentication. Do I need to have any other authentication methods enabled?
One of the forum posts I found mentioned that a login.php (?) file must be unlocked. But cannot find the post again to confirm the name and have our IT check it out.
Looking through the FAQs, documentation, and forum, I understand that as an administrator I must set up a proxy to login via the app, the problem is I do not get as far as the login screen.
While I am an experienced amateur programmer, my expertise is not in html or Internet protocols.
Any assistance is greatly appreciated. Thanks. (Sorry for the rambling.)