We have had severals students say that when they try to take a quiz using the official mobile app they are only given a few seconds to do the quiz even though allowed time is much longer. They are using iPhones (the latest os), and the Safari browser. We are using Moodle 3.2.2. I haven't seen this in the tracker or a in my quick check in this forum. Has anyone else seen this behavior?
that's really weird. Were you able to reproduce the problem? Maybe they started the attempt by mistake and, after that, they actually resumed the attempt instead of starting a new one...
Also, those quizzes cannot be attempted in offline, right? Moodle shouldn't allow you to allow offline if the quiz has a timer, but I'm still asking just in case.
Thank you for the response. I have been able to replicate the problem. For some reason the mobile app is knocking off 3 minutes. My first quiz had a three-minute time limit and the app only gave me 49 seconds. The next time I upped the quiz time to 10 minutes and the app gave a little over 7 minutes. (See the two screen shots.) I tried a 5-minute limit and the app gave me a little under 3 minutes.
Students may not notice this normally because most quizzes will have a longer time limit.
the only way to try to understand what is happening would be with a real user account in your site (with access to one of those quizzes)
If that's possible, you can send us the credentials to firstname.lastname@example.org (referencing this post in the body of the message)