We are receiving queries about "disappearing" grade items from the respective course Gradebook. In particular, disappearing Turnitin Assignment activities. We have Moodle 3.1.1 and Turnitin integration (Moodle Direct V2).
By default, when a tutor creates a Turnitin Assignment activity, this is added to the Gradebook. However, we have recently received queries about Turnitin activities no longer being visible in the Gradebook. We've double checked to make sure that the activity was not hidden or deleted, but it's not the case.
Below please find attached evidence from our latest query. Turnitin Assignment activity 'Final Script Submission (27 March)' was originally available in the Gradebook, and tutors had started inputting grades as per 'Grade history'.
However, the Turnitin Assignment activity (and other Turnitin Assignment activities) are not displayed in the Gradebook, as shown below:
Does anyone know why this is happening and how this can be rectified please?