No, what I wanted removed was the total, that's it. It confuses everyone, because everyone is expecting to see 100 there and they freak out when they see another number (see the image in my post from April 21).
As far as "just teaching them..." well..., I try. But the problem is there are hundreds of instructors and many (most?) of them, learn just enough to get by (e.g., I've been asked, "What's a browser?"). It's a constant struggle. Anything I can do to make my support calls decrease I'm going to try to do.