Unable To Playing Embedded MP4 Videos

Unable To Playing Embedded MP4 Videos

by Greg Smith -
Number of replies: 1

Hello,

  I have a problem with playing embedded MP4 videos in Course section using VideoJS player (default).

The error that occurs is “The media could not be loaded, either because the server or network failed or because the format is not support”

I have googled this error many times over.


 My test setup consist of the following;

Centos 7.3 virtual machine with 2Cores, 1 TB HDD, and 4 Gigs Memory

Moodle 3.2.1+ (Build: 20170303)

Mysql  Ver 15.1 Distrib 5.5.52-MariaDB, for Linux (x86_64) 

Server version: Apache/2.4.6 (CentOS) 

Php 5.6


For testing purposes I disabled Selinux and the firewall. Completed

Tested network by pinging Google.com, No problems

Video Format MP4

Apache has all read and writes to Moodle Directory and files.


I use the following instruction to install Moodle;

https://www.unixmen.com/install-moodle-3-0-centos-7/

I corrected all errors that occurred prior to the installation.


If I install URL/s for my videos they all work fine, it seems just the videos I have uploaded through the Moodle to the local machine will not play. 

I have tried different video format such as “mp3, flac”, No Joy.

Tried Chrome, Firefox, Edge, and IE, all have the same error. No Joy

Installing JWPlayer https://moodle.org/plugins/filter_jwplayer , No Joy

Tried installing Video Easy Filter https://moodle.org/plugins/view.php?id=1384, No joy

Check  for required plugins on Web Browser, Completed.No Joy

I do believe by default MP4 formats should play without any extra configuration/installs made to Moodle. 

Everything else seems to work great on Moodle. I have no complaints.

Don’t know if I’m missing something in checking for errors, or configuration during the installation. 


Any help would be appreciated. 

Thank you


Resources;

https://moodle.org/mod/forum/discuss.php?d=313308 

https://moodle.org/mod/forum/discuss.php?d=342695

https://docs.moodle.org/27/en/Multimedia_plugins_filter 

https://docs.moodle.org/27/en/Multimedia_plugins_filter 

https://docs.moodle.org/27/en/Video 

https://docs.moodle.org/32/en/Media_FAQ


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In reply to Greg Smith

Re: Unable To Playing Embedded MP4 Videos

by Greg Smith -
Well... Looks like I found the problem, The MP4  videos were corrupted. 


Transfer the videos from Moodle that did not play and tried them on Windows Media player, to my surprise none of the video would play.

Found some test MP4 video that did work with WM Player and uploaded them to Moodle, Video/s worked flawlessly. Problem Solved.

Sorry to take-up space in the forum.  I should of test the video prior to posting.