Moodle in English: Hotpot and Taskchain activities 403 error

Hotpot and Taskchain activities 403 error

by Idioma Digital - Tuesday, November 8, 2016, 5:36 AM

Hello! I need some help.

I'd been using both hotpot and taskchain activities without any problems. But after installing the updates, there appears an error every time I try to add a new/see an old activity. I did everything you can imagine and I'm still getting this error: 403 forbidden. Access to this resource on the server is denied. I'm using moodle 2.8.9.

I verified .htaccess files permissions, uninstalled both activities from "manage activities" (deleting all previous activities from my courses) and deleted everything the files from my server. Now I tried debugging but no meaningful error appears.

Could you please help me? Thanks. Mariana.

Re: Hotpot and Taskchain activities 403 error

by Gordon Bateson - Tuesday, November 8, 2016, 6:59 AM

It looks to me as if you need to set the permissions on the "mod/hotpot" and "mod/taskchain" folder (and all the files and folders contained therein) to be the same as the permissions used by other subfolders in the "mod" folder, e.g. "mod/quiz"

Did you try that already?

Average of ratings:Useful (1)

Re: Hotpot and Taskchain activities 403 error

by Idioma Digital - Wednesday, November 9, 2016, 1:37 AM

OMG! That took forever but it worked! For some reason, all folders had 777 permissions and all files 666 permissions. I changed ALL of them to 755 and 644, and now hotpot is working! I still have to do this for taskchain when I have the time but THANK YOU SO MUCH!

Average of ratings: -

Re: Hotpot and Taskchain activities 403 error

by Gordon Bateson - Wednesday, November 9, 2016, 5:35 AM

Hi Marianna,

I'm glad to know that the HotPot module is now working well for you

From what you say, you changed the permissions on the files and folders manually - one by one. Yikes, no wonder it took a long time!

The TaskChain module contains many more files, so I urge you to consult with the server admin or the hosting company to find a more efficient way to change the permissions.

For example, if you have SSH (Secure Shell) access to your server, you can use the "find" and "chmod" commands to set the permissions recursively. I can help you with that - just ask.

You may also be able to change permissions via the server interface offered by your hosting company. Alternatively, some top end FTP programs also allow you to recursively set permissions.

All the best,
Gordon

Average of ratings: -

Re: Hotpot and Taskchain activities 403 error

by Gordon Bateson - Thursday, November 10, 2016, 11:10 AM

Hi Marianna,

It seems that the latest version of the Filezilla FTP client, which is free - YAY, allows you to set permissions recursively. (see screenshot).

regards,
Gordon

Average of ratings: -

Hotpot (plugin)

Hotpot and Taskchain activities 403 error