I've just installed PoodLL 3 on one of my moodle sites. My sites are all using proxy (defined in Moodle) to access internet sites/services.
The network guru told me that it seems PoodLL doesn't use Moodle proxy, and so is unable to get and convert files.
Can you confirm that? And if it's really the case, please update the PoodLL filter plugin to ensure Moodle proxy is used.
Thanks in advance,