Yes, there's a PHP update has bben happened from Bluehost to version 5.4 (although I saw it before I open a support ticket 5.6).
otherwise, under server all is OK, except "opcache.enable" and "unsupported_db_table_row_format" and both are check.
Yes, there's a PHP update has bben happened from Bluehost to version 5.4 (although I saw it before I open a support ticket 5.6).
otherwise, under server all is OK, except "opcache.enable" and "unsupported_db_table_row_format" and both are check.
Hi. I have the same problem running Moodle 3.1 on Bluehost Cloud Hosting Performance plan (4GB, 4 cores). We had a surge on the user activity 4 days ago, so the server was struggling. While waiting for advice from bluehost support I tried some tweaks only within Moodle (i have no access to configuration files like php.ini).
One of the things i tried is running cron manually, since the the cronjob scheduler was not working. I'm not sure if this has anything to do with it, but since the broken images have a link like maybe one of the tasks did a cleanup on draft files.
As of the performance issues, Bluehost advice was to buy an additional 1 GB of RAM and 1 core. For the moment we bought the RAM, let's see how much it helps.
So far I don't have a performance issue.
But am sure it's a security issue, as I tried different compainations one of them worked and I got everything back perfectly.
Then two days I got it lost again!!!!I don't know what's happening.
I found why broke our Moodle: the "site caching" option in Bluehost's cpanel. I activated that option trying to improve performance and that's what made images and documents dissapear. As soon as we turned that off, everything went back to normal: very poor performance but with all the media back again.
Hi,
Good for you.
But this is not my case as i dont have varnish under my subscription.
Running on permission path, i tried with bluehost support all permission compinations from 700 to 777, with no luck.
Any clue.