On my Moodle(3.1.1+), I have installed PoodLL i.e. the packages:
Then I obtained a registration key for PoodLL Filter and switched PoodLL Filter on as well as the poodle repository. But when I am trying to record anything by clicking on the PoodLL audio/video recording icons within the TinyMCE HTML editor, I am getting the blank screen. Screenshot is attached below. Any kind of help in order to resolve the issue would be greatly appreciated. Thank you
By any chance, have you tried using a different web browser? Have you tried with a different theme? Also, have you tied with the Atto editor?
At one time or another, I have had recording problems due to all three of the above. In fact I've had to temporarily give up using the Atto editor with my favorite theme, Formal white, as I haven't had time to track down why it suddenly started hiding the recorder when using the Atto editor.
Thanks for your prompt reply. I have tried with two different browsers - chrome and firefox. I have tried with both of the editors - TinyMCE HTML and Atto HTML editor. currently, I am using a premium theme named Lambda but I have not tried changing the theme. Do you think I should try by changing the theme of the site? Hope that works. I will let you know the results.