I'm having some difficulties in my Moodle LMS. I'm using SCORM packages (activities) in my courses published by Articulate Storyline, and most of the time they work perfectly.
One of my SCORM packages (SCORM 1.2) works strange: users have to visit all slides to complete the SCORM (state: passed) and they have to get "passed" value to complete the activity module. Two users have a strange state: after they finished the e-learning, the activity module set to be completed, but the SCORM set to be "incomplete". But I do not know how it happens, because the SCORM package has to be completed (passed) in order to complete the activity.
I tried to reproduce this issue without any success. I have tried using different browsers (IE, FF, Chrome) and I also turn on the debug mode in SCORM settings. I hope someone could help me about what causes this problem.
I attached the screenshot about the completion settings.
Thanks in advance,
András