Sorry Ryan for your question remaining unanswered for so long, however for anyone else with the same problem, just noting that the message "Unfortunately your account on this site is disabled and can not be reset" is normally a result of the user's authentication method being disabled. In other words, if a user creates their account using an authentication plugin called 'Signup' for example, then this plugin needs to be kept enabled for the user to continue being able to log in. Please see the discussion "Your account was deactivated"... for details of how to change a user's authentication method.
Re: 'Unfortunately your account on this site is disabled and can not be reset'
by Helen Foster -
Number of replies: 0