Moodle 3 Authentication

Moodle 3 Authentication

by Henry Fiallo -
Number of replies: 3

We just upgraded to Moodle 3, in a sandbox, and we are not able to authenticate as admins. Log in attempts time out. Any suggestions?

Average of ratings: -
In reply to Henry Fiallo

Re: Moodle 3 Authentication

by John Okely -

Did you have any authentication plugins enabled? If so what ones?

Can you use your browser console to say what request in particular is timing out?

Average of ratings: Useful (1)
In reply to John Okely

Re: Moodle 3 Authentication

by Jamie Kramer -

Good question John. 

Is the timeout happening for admins only but not non-admin accounts? Do admin accounts experiencing the timeout have a different authentication plugin than other accounts that don't have the issue?

Is the timeout your typical web browser web-page timeout? Or is the authentication plugin giving some other more informative timeout error message?

Consider having debugging enabled via config.php, try to log in, and see if any helpful error messages show up.