Hello,
We just recently updated our Moodle 2.5.6 site to Moodle 2.7.13. Everything seems to be working except email sending. Prior to the upgrade emails were being sent without issue through an Office 365 account. Now we get an error on the forgot password page. With messaging turned off and sending an email to a participant in course does not generate an error on screen or in the apache error log. As it is a cron service is there a different log to check?
With email debugging turned on and attempting to send a forgot password email, the debug messages all seem to indicate that it is working and authenticating.
The last two lines prior to the page display are:
SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "235 2.7.0 Authentication successful target host SN2PR10MB0110.namprd10.prod.outlook.com"SMTP -> get_lines(): $data is "235 2.7.0 Authentication successful target host SN2PR10MB0110.namprd10.prod.outlook.comOn the page display we receive the error: Error sending password change confirmation email
Then after the page the following lines are displayed:
SMTP -> get_lines(): $data was ""SMTP -> get_lines(): $str is "221 2.0.0 Service closing transmission channel"SMTP -> get_lines(): $data is "221 2.0.0 Service closing transmission channel"SMTP -> FROM SERVER:221 2.0.0 Service closing transmission channelThe error in the apache error log is:
[Thu Apr 07 19:16:34.054287 2016] [:error] [pid 10659] [client *.*.*.*:32198] Default exception handler: Error sending password change confirmation email Debug: \n
Error code: cannotmailconfirm\n* line 463 of /lib/setuplib.php: moodle_exception thrown\n* line 110 of /login/lib.php:
call to print_error()\n* line 65 of /login/forgot_password.php: call to core_login_process_password_reset_request()\n,
referer: https://mydomain.com/login/forgot_password.phpAny ideas where to look for the source of the error.