Having a fight between students who had messaging removed due to them using it in lessons etc and staff who want to either keep it or completly ban it. The only option left to me as a techie was to follow the higher powers and remove it one day without warning. Obviously the students did not like the fact we removed the facility after all the use of free messaging is like the holy grail to them. We have strict web filtering software so no other messaging can be used, no webmail like Hotmail/MSN/Yahoo either so you can imagine their mood now!
Anyone out there had similar experiences with the message debate and how you resolved the issue?
Feeling like Piggy in the middle
Rico