PDF Issue

PDF Issue

by Helson C -
Number of replies: 3

Moodle 3.0


Hello everyone,

When I put PDF file with EMBED option, users can't access it file from mobile.


Android and iOS, both have some issues.

Safari users cant scroll, and android users can't see the file.

When click on PDF, says invalid format.


The only way to work is Force Download.


Anyone have the same issue?

Average of ratings: -
In reply to Helson C

Re: PDF Issue

by Dani Palou -
Picture of Core developers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers

Hi Helson,

does this happen in the Moodle Mobile app or is it a browser issue?

Kind regards,

Dani

In reply to Dani Palou

Re: PDF Issue

by Helson C -

Hello,

This issue happens only on mobile browser.

Chrome and Safari for mobile.


When it's opened on browser desktop works well.



In reply to Helson C

Re: PDF Issue

by Dani Palou -
Picture of Core developers Picture of Moodle HQ Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers

Thanks for the clarification,

can you please open an issue in the tracker to report this?

https://tracker.moodle.org

Please make sure to select the project "MOODLE (MDL)".

We, the Mobile team, only work on the Moodle Mobile app, we don't fix browser issues. If you open an issue in the tracker then the Moodle team will be able to keep track of this problem.

Thank you,

Dani