Hi
When I try to access my hotpots I get this error message
You don't have permission to access /mod/hotpot/index.php on this server
It was working well in moodle 3 till I upgraded to the last version.
I know there has been some discussion of this problem with other modules in the past but have not found any relating to version 3
Any help would be appreciated
kathy hooper
Hi Kathy,
you have to change the permissions on the "mod/hotpot" folder and all the files and folders it contains. Make the permissions the same as the other folders within "mod".
Exactly how you change the permissions depends on the operating system on the server and the tools you have available to you.
The following link may help:
regards
Gordon
Thanks
I figured that must be the problem
I wonder why the permissions changed
cheers
kathy
Hi Kathy,
I can't say for sure why the permissions were wrong, but often it is because the 3rd-party plugin (in this case HotPot) was uploaded by FTP and therefore the "owner" (from the OS user point of view) of the files is different user from the user that is running the the web server.
Anyway, glad to see you got it sorted - well done!
Gordon