Hello ladies and gentlemen. Happy new year to you all.
A number of lecturers have reported that students are submitting work to Moodle but the file submissions are later not present. The date and time stamp for the Last modified (submission) is present and I am not enough of an expert to understand what is going on.
Please find attached a screenshot of the issue:
I'm following because I don't understand the issue. It appears you have files in an assignment. They are in two stages. One is submitted. One is in draft and not yet submitted. One has not been touched.
You may want to deactivate the submission due date in the Assignment just on grounds that being late by 191 days will make users feel bad
With the image; the 2nd submission has no file attached. But the student swears that they submitted a pdf; of course they could be telling porky pies but I must apologise as I am not a Moodle expert but doesn't the Last modified (submission) imply that a student has submitted something?
With regard to plugins we are using the Turnitin plagiarism plugin, but nothing else.
I would look at the logs for the date specified and see what the student did. I suspect that they did not click the submit button or something. Submissions do not just disappear - they were either never uploaded (most likely-students lie all the time) or it was uploaded and then deleted. I suspect the student started to upload, got distracted, didn't complete the process and is blaming moodle.
Did you ever find out what the problem was?
It's just I'm having a similar problem... students are submitting work, time/datestamped as your screen shot shows, but there is no file and the Status shows as No Submission.
I have some other posts on here about versions earlier than 2.9 where it is possible to touch the assignment module as a student and have it recorded as a submission but never have uploaded a file.
Testing 2.9, I am warned about leaving the page if I don't hit save changes or cancel. If I try to save changes with no file in the file submissions box, I get a pink warning in red letters that "Nothing was submitted." I'd say it isn't possible anymore to not submit a file or accidentally wander away from the file submissions page. You can ignore the pink warning and leave the page, but that's pretty willful ignoring.
If you do wander away from that page, an instructor will see a Last modified (submission) date but also the status "No submission." That looks like your situation.
This is all with the assignment submission setting "Require students click submit button" set to "No."
Thanks for that suggestion - would this happen also in Moodle 3.0?
I am of the mind that it may well be user error as you describe, as when I look in the logs for these learners there is no actual submission shown... the settings of the assignment are set to not need students to press submit.
I think the possibility of them forgetting to save/upload by leaving their PC is most likely will have to test it to see, then I can at least give the tutors a reasonable explanation as to why the students are convinced they submitted.