We are beginning to look at Poodll as Bb Voice Tools is at end of life. I'm wading through the materials (I'm not super techy) and a little worried about utilizing a server located in Tokyo. We have policy of never using a server located outside the USA. From reading your posts, I understand the files are deleted but even hearing the word Tokyo is a red flag for us. Have you thought about using one of the USA Amazon servers? ...trying to avoid having to do a Red Hat installation.