Hi
i am new to moodle but have made a Questionnaire reguarding written answers for nature science issues. my students answer the questions but for some the system is not saving their answers so they have to start over.
There is 8 questions on the Questionnaire and it takes a while to finish
anyone have an idea of why this is happening.
jacob
Hi Jacob -
We're going to need a lot more information to help. First, what version of questionnaire are you using? You can find this on the plugins overview page in your administration menu. Second, what version of Moodle are you using?
What types of questions does your questionnaire use?
When you say the system is not saving their answers, have they clicked the "Submit questionnaire" button? Or do you have the questionnaire set to "Save and resume" and they are using the "Save" button?
mike
Hi Jacob,
Are you still seeing this issue? Could students be timing out of Moodle before they save or submit their responses?
We have had students report that their responses were not saved. The instructor suspected that students left their computers before submitting the questionnaire, and then they timed out.
I did some testing. I found that some types of questions, including the essay, do auto-save. Thus, even if Moodle times outs, essay answers remain and can be submitted upon log in. However, other types of questions, such as yes/no and check boxes, do not auto-save. These are lost if the user times out.
If this is your issue, you can resolve it by putting page breaks between questions. When students advance to the next page, responses are saved.
The Quiz activity works the same. It will also look multiple choice type questions if students, unless students have advanced to the next page of the quiz.
