Hi,
I am unable to connect with Moodle Mobile to my site.
I have enabled the mobile web service and am on Moodle 2.9.2
I have looked through the forums but all solutions came to nought.
Please help!
Thanks!
Regards
Mullyadi
Moodle Mobile - Cannot connect: Verify that your have typed correctly the URL
by Mulyadi Ibrahim -
Number of replies: 10
In reply to Mulyadi Ibrahim
Re: Moodle Mobile - Cannot connect: Verify that your have typed correctly the URL
by Juan Leyva -
Hi,
please, read the FAQ: https://docs.moodle.org/29/en/Moodle_Mobile_FAQ you may find a solution for your problem there.
If you still have problems, please update this post
Regards, Juan
In reply to Juan Leyva
Re: Moodle Mobile - Cannot connect: Verify that your have typed correctly the URL
by Mulyadi Ibrahim -
Hi Juan,
Mobile service is activated. Tokens were set to Enable to Authenticated Users
Still unable to connect.
Regards
Mulyadi
In reply to Mulyadi Ibrahim
Re: Moodle Mobile - Cannot connect: Verify that your have typed correctly the URL
by Mulyadi Ibrahim -
Juan, I have sent you my URL and login credentials.
In reply to Mulyadi Ibrahim
Re: Moodle Mobile - Cannot connect: Verify that your have typed correctly the URL
by Juan Leyva -
Thanks,
I've created this issue:
https://tracker.moodle.org/browse/MOBILE-1265
There you will find the explanation of what is happening, that will be fixed for the next release (Moodle Mobile 2.4)
Regards, Juan
In reply to Mulyadi Ibrahim
Re: Moodle Mobile - Cannot connect: Verify that your have typed correctly the URL
by Wes Matchett -
I have the exact same problem. And when an attempt is made this error is in the server error log file:
[Thu Oct 15 08:07:37 2015] [error] [client 192.168.235.203] File does not exist: /var/www/html/moodle/local/mobile
I have looked in the moodle source and the error is correct, the local dir looks like this:
$ pwd
/var/www/html/moodle/local
$ ls
readme.txt upgrade.txt
So it appears that my moodle 2.9 install was missing mobile.
In reply to Wes Matchett
Re: Moodle Mobile - Cannot connect: Verify that your have typed correctly the URL
by Juan Leyva -
Hi,
that error is normal, we always check first if you have the local_mobile plugin installed, and then we fallback to use the official service.
If you didn't find a solution reading the FAQ, plase, send us a test user account so we can check what is happening
Regards, Juan
In reply to Juan Leyva
Re: Moodle Mobile - Cannot connect: Verify that your have typed correctly the URL
by Wes Matchett -
I have been over that doc seeral times and can't find what should be changed.
How should I send you an id/pw?
In reply to Wes Matchett
Re: Moodle Mobile - Cannot connect: Verify that your have typed correctly the URL
by Trace James -
I am also having the same problem.
Moodle version: 2.8.5
Moodle Mobile: v2.3 (Android)
Error prompted:
Cannot connect: the site must use Moodle 2.4 or later.
However, my Moodle version is 2.8.5
I have another site which is running on 2.8.3, it runs without any problem.
I posted in here and follow the recommended technical steps suggested, it doesn't seem to help much.
In reply to Trace James
Re: Moodle Mobile - Cannot connect: Verify that your have typed correctly the URL
by Juan Leyva -
Hi,
your problem was different, your Moodle is running "hide" in an iframe so the URL you see in the browser is not the real Moodle URL
Regards, Juan
In reply to Juan Leyva
Re: Moodle Mobile - Cannot connect: Verify that your have typed correctly the URL
by Trace James -
Juan, Thanks.