Can't find registered users in search fields

Can't find registered users in search fields

by iain stanley -
Number of replies: 0

Hi there

Using, 2.6.3, I'm trying to assign system roles for new faculty members and have noticed that when I search for them in Site Admin > Users > Permissions > Assign System Roles > Course Creator > Search Users, I can't find any of them, even though they have registered accounts. I thought it may have been because they are new, so then I did some other searches. I even searched for myself haha and I keep getting the 'No users match that description' message.

As of last semester there was no issue. But as the new semester is about to begin, this is a slight problem. Any ideas on why the search is showing blanks? Before I've entered a name it says there are 1,200 potential users. But then when I enter a specific name - nothing. Even my own, and I'm the Site Admin!! I'm using 2.6.3

Thanks in advance

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