Hi!
Could you try disconnecting and connecting your backpack again? Maybe also make sure that email in your backpack (from screenshot) matches the one you are signing in with.
I just tried retrieving badges on my local install and was able to see all public collections.
Yuliya
Dear Ms. Yuliya,
Good evening (IST)!
I am about the complete my Teaching with Moodle (Jan2016) course.
I continue to face the same problem that I faced in August-September 2015 NOT ABLE TO UPLOAD my earned badges available at Mozilla Backpack.
Can you please spare a few minutes to guide me to resolve this issue?
Thanks and regards,
Dr. R. Murugesan