I am using Moodle 2.7 and Essential Theme. Can anybody help with these two questions:
- Can I assign automatically the Answerer rol to one user for all of the new tickets?
- How can I configure automatic e-mails for the answerer anytime a new ticket is created?
In addtion in the Question viewer, when a image is uploaded, it is just seen in the answerer account, not in the submitter. See following screenshot (submitter):