Hi,
I've been struggling for days with the following problem :
I uploaded moodle to my domain on the web, but had an "internal server error" during online configuration.
The hosting company won't help, just saying things like "check your code" (very helpful), and that the code doesn't respect their rules. They use Apache on Linux machines.
So here I am, not knowing where to look to find a solution, and realizing that CMS are a great invention, provided you are able to get into the code and know a lot about PHP configuration, which is not the case here.
Can anyone give me clues ?
Thanks Corinne
In reply to Corinne Mils
Re: Internal server error and no help from web hosting company
by Corinne Mils -
one more info :
today I've removed all the moodle files from the server, and installed everything again --> when I tried to open the default page with my navigator, I had this internal server error at once.
Corinne
today I've removed all the moodle files from the server, and installed everything again --> when I tried to open the default page with my navigator, I had this internal server error at once.
Corinne
In reply to Corinne Mils
Re: Internal server error and no help from web hosting company
by Visvanath Ratnaweera -
Are you sure that your server supports PHP?
Can you put smuggle a file "phpinfo.php" into you Moodle-directory with the single liner:
--- (cut here)
<?php phpinfo(); ?>
---
and call http://your.server/moodle/phpinfo.php and tell us what happens?
BTW, a suggesion to the Moodle-developers: How about leaving the phpinfo.php in the standard installation?
Can you put smuggle a file "phpinfo.php" into you Moodle-directory with the single liner:
--- (cut here)
<?php phpinfo(); ?>
---
and call http://your.server/moodle/phpinfo.php and tell us what happens?
BTW, a suggesion to the Moodle-developers: How about leaving the phpinfo.php in the standard installation?
In reply to Corinne Mils
Re: Internal server error and no help from web hosting company
How fast is your internet connection & is it stable enough? Which FTP client are u using? Sometimes, this error can occur if your files were not properly uploaded to the server.
I used to have problems using CuteFTP. Now I just use the freely downloadable FileZilla.
-Ghazaly-
I used to have problems using CuteFTP. Now I just use the freely downloadable FileZilla.
-Ghazaly-
Hi Corinne
I had an "internal server error" when I first installed a few months ago.
Not exactly sure what the issue was as my host just fixed it up for me but they did say: "This error was being caused by the Moodle install, it seems the Moodle install places some php_value lines in to the .htaccess, which are not valid on our systems and were the cause of the errors."
Might be the same issue for you and point your hosts in the right direction.
Regards
H
I had an "internal server error" when I first installed a few months ago.
Not exactly sure what the issue was as my host just fixed it up for me but they did say: "This error was being caused by the Moodle install, it seems the Moodle install places some php_value lines in to the .htaccess, which are not valid on our systems and were the cause of the errors."
Might be the same issue for you and point your hosts in the right direction.
Regards
H
Hi everybody,
Thanks for your suggestions.
Yes, my host supports PHP.
I use filezilla.
I did create a script calling phpinfo(), and here is the beginning of the page :
As for a problem with .htaccess, I'll tell the host about it. But I wrote them an angry email yesterday, so they might not want to help any further (not that they helped much so far...)
Corinne
Thanks for your suggestions.
Yes, my host supports PHP.
I use filezilla.
I did create a script calling phpinfo(), and here is the beginning of the page :
PHP Version 4.3.10-2
| System | Debian GNU/Linux |
| Configure Command | ./configure |
| Server API | CGI/ProXad |
| Virtual Directory Support | disabled |
| PHP API | 20020918 |
| PHP Extension | 20020429 |
| Zend Extension | 20021010 |
| Thread Safety | disabled |
| Registered PHP Streams | php, http, ftp, compress.bzip2, compress.zlib |
As for a problem with .htaccess, I'll tell the host about it. But I wrote them an angry email yesterday, so they might not want to help any further (not that they helped much so far...)
Corinne