We have an instructor who receives a deadlock error when attempting to export his gradebook to Excel. He can export to a .csv or .ods, just not to Excel. I'm able to export to Excel in other courses without error, so it seems to be specific to the course. The process runs until our timeout value is met. After that we receive the attached error.
Has anyone run across this problem before when attempting to export grades, or does anyone have any insight as to what is causing the deadlock?
Our current environment is:
Moodle 2.8.5
Windows Server 2012R2
SQLServer 2014
PHP 5.5
Thanks