Unable to add restrict access to courses

Unable to add restrict access to courses

аз shiva kumar -
Number of replies: 12

Hi,

i am unable to add restrict access to the courses, when we apply the restrict access rules and click "Save and Return" it is not saving.

What could be the issue?

Help needed.

In reply to shiva kumar

Re: Unable to add restrict access to courses

аз Emma Richardson -
Сурати  корбар Documentation writers Сурати  корбар Particularly helpful Moodlers Сурати  корбар Plugin developers

Is it just for a specific activity/resource type or any activity?  What version of Moodle?  Is it enabled at the admin level? Do the settings actually vanish when you go back to the activity settings?  Or is it just not behaving as expected (in which case, have you tested it as a student?)

It could be a lot of things - caching problem/permissions/database problem...I would start by clearing all caches and see if maybe it is saving but the page is just not refreshing correctly.

In reply to Emma Richardson

Re: Unable to add restrict access to courses

аз shiva kumar -

Hi Emma,

Thanks for the response.

its specific to activity/resource type, i can set the restrict rules at the topic level.

we have migrated from 1.9. to 2.0 and then to 2.7.1

At Admin level settings are enabled.

Yes, the settings vanishes when we to back to activity settings.

also checked as the student, it doesn't work. tested by clearing the cache as well, it doesn't work, but works for topics not for activity/resource.

In reply to shiva kumar

Re: Unable to add restrict access to courses

аз Emma Richardson -
Сурати  корбар Documentation writers Сурати  корбар Particularly helpful Moodlers Сурати  корбар Plugin developers

If you change other settings in the activities, will they save?  Try turning debugging on and then see if there is an error when you click on Save. Are you sure that you are filling out every required area (e.g. do you have a description for the activity?)?

In reply to Emma Richardson

Re: Unable to add restrict access to courses

аз shiva kumar -
yes, other settings are getting changed in the activities, i have enabled debugging on, no error is throwing up.
In reply to shiva kumar

Re: Unable to add restrict access to courses

аз Emma Richardson -
Сурати  корбар Documentation writers Сурати  корбар Particularly helpful Moodlers Сурати  корбар Plugin developers

When you click on Save, are you directed to a new page or do you stay on the same page? 

In reply to Emma Richardson

Re: Unable to add restrict access to courses

аз shiva kumar -

when click on "save and return" it gets redirected to another page.

In reply to shiva kumar

Re: Unable to add restrict access to courses

аз Emma Richardson -
Сурати  корбар Documentation writers Сурати  корбар Particularly helpful Moodlers Сурати  корбар Plugin developers

Have you tried clearing your cache?  I wonder if this isn't a caching issue.

In reply to Emma Richardson

Re: Unable to add restrict access to courses

аз shiva kumar -

no, have cleared the cache and checked, still the same.

In reply to shiva kumar

Re: Unable to add restrict access to courses

аз Emma Richardson -
Сурати  корбар Documentation writers Сурати  корбар Particularly helpful Moodlers Сурати  корбар Plugin developers

Can you post screen shots of the settings that are trying to set? Also check permissions on the activity itself and make sure they look correct. It has to be something simple..I think!