Unable to add restrict access to courses

Unable to add restrict access to courses

shiva kumar
Vastuste arv 12

Hi,

i am unable to add restrict access to the courses, when we apply the restrict access rules and click "Save and Return" it is not saving.

What could be the issue?

Help needed.

Keskmine hinnang: -
Vastuses shiva kumar

Re: Unable to add restrict access to courses

Emma Richardson
Documentation writers pilt Particularly helpful Moodlers pilt Plugin developers pilt

Is it just for a specific activity/resource type or any activity?  What version of Moodle?  Is it enabled at the admin level? Do the settings actually vanish when you go back to the activity settings?  Or is it just not behaving as expected (in which case, have you tested it as a student?)

It could be a lot of things - caching problem/permissions/database problem...I would start by clearing all caches and see if maybe it is saving but the page is just not refreshing correctly.

Vastuses Emma Richardson

Re: Unable to add restrict access to courses

shiva kumar

Hi Emma,

Thanks for the response.

its specific to activity/resource type, i can set the restrict rules at the topic level.

we have migrated from 1.9. to 2.0 and then to 2.7.1

At Admin level settings are enabled.

Yes, the settings vanishes when we to back to activity settings.

also checked as the student, it doesn't work. tested by clearing the cache as well, it doesn't work, but works for topics not for activity/resource.

Vastuses shiva kumar

Re: Unable to add restrict access to courses

Emma Richardson
Documentation writers pilt Particularly helpful Moodlers pilt Plugin developers pilt

If you change other settings in the activities, will they save?  Try turning debugging on and then see if there is an error when you click on Save. Are you sure that you are filling out every required area (e.g. do you have a description for the activity?)?

Vastuses Emma Richardson

Re: Unable to add restrict access to courses

shiva kumar
yes, other settings are getting changed in the activities, i have enabled debugging on, no error is throwing up.
Vastuses shiva kumar

Re: Unable to add restrict access to courses

Emma Richardson
Documentation writers pilt Particularly helpful Moodlers pilt Plugin developers pilt

When you click on Save, are you directed to a new page or do you stay on the same page? 

Vastuses Emma Richardson

Re: Unable to add restrict access to courses

shiva kumar

when click on "save and return" it gets redirected to another page.

Vastuses shiva kumar

Re: Unable to add restrict access to courses

Emma Richardson
Documentation writers pilt Particularly helpful Moodlers pilt Plugin developers pilt

Have you tried clearing your cache?  I wonder if this isn't a caching issue.

Vastuses Emma Richardson

Re: Unable to add restrict access to courses

shiva kumar

no, have cleared the cache and checked, still the same.

Vastuses shiva kumar

Re: Unable to add restrict access to courses

Emma Richardson
Documentation writers pilt Particularly helpful Moodlers pilt Plugin developers pilt

Can you post screen shots of the settings that are trying to set? Also check permissions on the activity itself and make sure they look correct. It has to be something simple..I think!

Vastuses Emma Richardson

Re: Unable to add restrict access to courses

shiva kumar

i am posting the screenshots as requested.

in screenshot 2, we are able to add the restrict access at topic level (marked in yellow), but unable to do it for activity (rounded in red)

Manus admin-settings.png
Manus course-page.png
Vastuses Emma Richardson

Re: Unable to add restrict access to courses

shiva kumar

i am posting the screenshots as requested part 2


activity-setting01.png (before adding the restrict access)

activity-setting02.png (ading restrict access rule)

Manus activity-setting-page01.png
Manus activity-setting-page02.png
Vastuses Emma Richardson

Re: Unable to add restrict access to courses

shiva kumar

i am posting the screenshots as requested part 3

activity-setting03.png (after saving and back to the page)

Manus activity-setting-page03.png