Unable to add restrict access to courses

Unable to add restrict access to courses

von shiva kumar -
Anzahl Antworten: 12

Hi,

i am unable to add restrict access to the courses, when we apply the restrict access rules and click "Save and Return" it is not saving.

What could be the issue?

Help needed.

Mittelwert:  -
Als Antwort auf shiva kumar

Re: Unable to add restrict access to courses

von Emma Richardson -
Nutzerbild von Documentation writers Nutzerbild von Particularly helpful Moodlers Nutzerbild von Plugin developers

Is it just for a specific activity/resource type or any activity?  What version of Moodle?  Is it enabled at the admin level? Do the settings actually vanish when you go back to the activity settings?  Or is it just not behaving as expected (in which case, have you tested it as a student?)

It could be a lot of things - caching problem/permissions/database problem...I would start by clearing all caches and see if maybe it is saving but the page is just not refreshing correctly.

Als Antwort auf Emma Richardson

Re: Unable to add restrict access to courses

von shiva kumar -

Hi Emma,

Thanks for the response.

its specific to activity/resource type, i can set the restrict rules at the topic level.

we have migrated from 1.9. to 2.0 and then to 2.7.1

At Admin level settings are enabled.

Yes, the settings vanishes when we to back to activity settings.

also checked as the student, it doesn't work. tested by clearing the cache as well, it doesn't work, but works for topics not for activity/resource.

Als Antwort auf shiva kumar

Re: Unable to add restrict access to courses

von Emma Richardson -
Nutzerbild von Documentation writers Nutzerbild von Particularly helpful Moodlers Nutzerbild von Plugin developers

If you change other settings in the activities, will they save?  Try turning debugging on and then see if there is an error when you click on Save. Are you sure that you are filling out every required area (e.g. do you have a description for the activity?)?

Als Antwort auf Emma Richardson

Re: Unable to add restrict access to courses

von shiva kumar -
yes, other settings are getting changed in the activities, i have enabled debugging on, no error is throwing up.
Als Antwort auf shiva kumar

Re: Unable to add restrict access to courses

von Emma Richardson -
Nutzerbild von Documentation writers Nutzerbild von Particularly helpful Moodlers Nutzerbild von Plugin developers

When you click on Save, are you directed to a new page or do you stay on the same page? 

Als Antwort auf Emma Richardson

Re: Unable to add restrict access to courses

von shiva kumar -

when click on "save and return" it gets redirected to another page.

Als Antwort auf shiva kumar

Re: Unable to add restrict access to courses

von Emma Richardson -
Nutzerbild von Documentation writers Nutzerbild von Particularly helpful Moodlers Nutzerbild von Plugin developers

Have you tried clearing your cache?  I wonder if this isn't a caching issue.

Als Antwort auf Emma Richardson

Re: Unable to add restrict access to courses

von shiva kumar -

no, have cleared the cache and checked, still the same.

Als Antwort auf shiva kumar

Re: Unable to add restrict access to courses

von Emma Richardson -
Nutzerbild von Documentation writers Nutzerbild von Particularly helpful Moodlers Nutzerbild von Plugin developers

Can you post screen shots of the settings that are trying to set? Also check permissions on the activity itself and make sure they look correct. It has to be something simple..I think!

Als Antwort auf Emma Richardson

Re: Unable to add restrict access to courses

von shiva kumar -

i am posting the screenshots as requested.

in screenshot 2, we are able to add the restrict access at topic level (marked in yellow), but unable to do it for activity (rounded in red)

Anhang admin-settings.png
Anhang course-page.png
Als Antwort auf Emma Richardson

Re: Unable to add restrict access to courses

von shiva kumar -

i am posting the screenshots as requested part 2


activity-setting01.png (before adding the restrict access)

activity-setting02.png (ading restrict access rule)

Anhang activity-setting-page01.png
Anhang activity-setting-page02.png
Als Antwort auf Emma Richardson

Re: Unable to add restrict access to courses

von shiva kumar -

i am posting the screenshots as requested part 3

activity-setting03.png (after saving and back to the page)

Anhang activity-setting-page03.png