Quiz Timer Error

Quiz Timer Error

by Nikki Edmiston -
Number of replies: 5

Here at CSUMB IT we have noticed a reoccurring issue with the quiz timer. When students are in the quiz sometimes the timer stops them short around 4minutes before or after the timer is actually suppose to run out. 

Its an even bigger problem for short quizzes that are around 5 minutes, such as one test we tested, 2 out f four tries the student only had 45 seconds before the quiz closed.

Sometimes the timer doesn't match the timer on a students page, for example quiz is 20mins, but the students page says 22, and it doesn't save their answers.

(We are using moodle version 2.5)


Average of ratings: -
In reply to Nikki Edmiston

Re: Quiz Timer Error

by Tim Hunt -
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Is your Moodle site hosted on multiple web servers?

Is the time set accurately on all those servers?

In reply to Tim Hunt

Re: Quiz Timer Error

by Nikki Edmiston -

Yes our site is hosted on multiple servers and the time is set accurately on all of them.

In reply to Nikki Edmiston

Re: Quiz Timer Error

by Tim Hunt -
Picture of Core developers Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers

I can't think what would be causing what you see, other than clock drift between servers. You will have to try to find some way to debug this.

In reply to Tim Hunt

Re: Quiz Timer Error

by Nikki Edmiston -

Do you know where we could find an answer or get more help with this issue?

In reply to Nikki Edmiston

Re: Quiz Timer Error

by Tim Hunt -
Picture of Core developers Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Peer reviewers Picture of Plugin developers

Yes: analyse exactly what is going on on your servers when someone makes one of the quiz attempts where the time is recorded wrongly.