Uncaught SyntaxError

Uncaught SyntaxError

by Ewan McGhee -
Number of replies: 2

Hello there,


We're using Moodle 2.3.6+ (Build: 20130322) and some of our client's users are having problems accessing a SCORM module using Google Chrome 39 on a Windows 7 machine. Pop-ups are enabled and the launch screen loads but the content doesn't load. In the Google console we get the following errors:

Uncaught SyntaxError: Unexpected end of input                yui_combo.php: 4268

Uncaught Error: extend failed, verify dependencies                yui_combo.php: 1147

We cannot replicate the issue when using the same environment  (Windows 7 and Chrome 39)

We purged all caches in Moodle and it has resolved the issue for some users but not all.

Any help would be greatly appreciated.

Ewan

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In reply to Ewan McGhee

Re: Uncaught SyntaxError

by Séverin Terrier -
Picture of Documentation writers Picture of Particularly helpful Moodlers Picture of Testers Picture of Translators

Hi,

Your version is old (and not supported anymore). You should at least update to Moodle 2.3.11 (latest 2.3 version) to include all bugs corrections made in this branch!

And if/when you can, try to update to a more recent (and supported) version (2.7 is nice and LTS if you don't want to change Moodle version often).

Séverin

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In reply to Séverin Terrier

Re: Uncaught SyntaxError

by Ewan McGhee -

Hello Severin,

Thanks for your reply. We are unfortunately unable to upgrade because we have inherited a customised version of Moodle which hasn't been customised in the proper way - i.e. using plug-ins and Moodle standards etc - and we have to retain that functionality. The customisations are, however, not related to the error.

Ewan

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