Disappearing Assignment Submission (2.6)

Disappearing Assignment Submission (2.6)

by Erin Milanese -
Number of replies: 1

Hi All - 

Running Moodle 2.6.  

A student submitted an assignment as an attachment - report logs confirm a file was attached. Submission went through - shows on the grading page with a time stamp and says "submitted."  But the file is gone. 

Any ideas why? Any chance it can be retrieved?  So far this is a one-time, isolated incident.

Thanks,

Erin

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In reply to Erin Milanese

Re: Disappearing Assignment Submission (2.6)

by David Conrad -

Erin, I have also experienced this recently on version 2.4. In our case, 5 students show as submitted with a time stamp, but there are no files attached. The instructor actually retrieved the files, graded, and left feedback before the attachments/submissions disappeared. 


I tracked down the assignment submissions in MySQL and the files show up, but are nowhere in our files. The only related issues have been years ago with 1.9. I hope we can find a solution soon.