Ihave activated mobil on the administration, and just download the official moodle application from play store.
I put my website url ( elearn.univ-pau.fr), my login and password but cant login.
Error message :
"not connecting: Check that the URL has been entered correctly and that your site uses Moodle 2.4 or later"
Could you tell me how to solve this ??
Regard
Céline
Hello,
you should contact your system administrator to verify that Mobile services are enabled in your site
Regards, Juan
hello Juan,
Thanks for replying.
I am the administrator andMobile services are yet enabled.
Something else i could do to solve this ?
Hi,
if it's possible, can you send me via private message a test user account in your site?
Cheers, Juan
Hi Juan,
it's done
Hello,
I've successfully connected to your site (using both ios and Android), maybe you are trying to connect using an internal LAN or something like that? Have you tried to login using your 3G/4G connection instead wifi?
Cheers, Juan
Hi,
but this message is different than the first one you reported:
not connecting: Check that the URL has been entered correctly and that your site uses Moodle 2.4 or later
Have you tried with my test user account?
Are you using LDAP SSO or just LDAP?
With your login and mine, i come back to the first error message.
But the protocole has change i was in https and now http.
I'm using CAS sso.
Hello again,
then you need to install the Moodle Mobile additional features:
https://docs.moodle.org/28/en/Moodle_Mobile_additional_features
Is a Moodle add-on that provides additional features like support to CAS/SSO methods
Please, read carefully the document I linked before