Hi,
it seems that you've installed the local_mobile plugin but you haven't enable it, you have to go to Plugins / Web Services/ Services and then edit the service and check the "Enable" option
Regards, Juan
Hi Juan
I ran in the same problem. Would you please help take a look? I use Moodle 3.0.
Thank you and Best regards,
Christopher
Hi Cristopher,
please, contact the mobile team via mobile@moodle.com providing a test user account for your site.
Juan
Hi Juan
I tried some settings you mentioned here
Then tried creating a test account for student, tested it and was able to login the app; but I wasn't able to login using existing accounts that were created before the change.
I will try some more tests before contacting the team. Thank you Juan.
Christopher
In reply to Christopher Do
Re: תשובה ל: Re: Mobile app - user not found in database
by Christopher Do -
Hi Juan
I realize that the newly created user can log in, but the users created before can not log in.
Christopher,
Hi,
is there any difference between the old and new users?
For example, the authentication method, etc...?
Can you compare an old user with a new user in the user table in the data base to see if there is any difference in the user fields?
Juan
Hello,
I have a similar issue. My site uses external database authentication and it works fine but when i try to connect from the mobile app, it gives the error "user not found in database". I noticed that the only users that cannot connect to the database are those with "db" in the auth field and "not cached" in the password field.
Please how can i work around this
Thanks
Hi,
Check that the ADOdb debug option is disabled if you are using the external database auth or enrolment plugin. (In Plugins > Authentication > External database and in Plugins > Enrolment > External database).
Review the FAQ if still does not work https://docs.moodle.org/31/en/Moodle_Mobile_FAQ
Juan
Hi Juan
I am facing problem in external db authentication. I have setup every thing according to document. Here is my detail:
1. Windows 10 64 bit
2. PHP 5.6 Installed
3. Moodle 3.1
4. I have configured MS SQL Server driver dlls for php 5.6 and tested them via phpinfo.php
5. I made odbc DSN tested it from there succuessfully.
6. But when i set up in external db plugin it gives me error
Warning: odbc_connect(): SQL error: [Microsoft][ODBC Driver
Manager] Data source name not found and no default driver specified, SQL
state IM002 in SQLConnect in C:\xampp\apps\moodle\htdocs\lib\adodb\drivers\adodb-odbc.inc.php on line 66
(odbc_mssql): SET CONCAT_NULL_YIELDS_NULL OFF
Warning: odbc_exec() expects parameter 1 to be resource, boolean given in C:\xampp\apps\moodle\htdocs\lib\adodb\drivers\adodb-odbc.inc.php on line 542
IM002: [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified
lmp64: [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified
Can you please guide or help what thing i have missed out. thanks