I have been writing a course and including MP4s which I am streaming via Flowplayer, having disabled Quicktime playback.
I have recorded four videos to date and uploaded them and they play beautifully on a range of devices and browsers I am using for testing (listed below in relation to the issue)
Today I recorded a video of a presentation (with voice over) using ActivePresenter. I exported the project to MP4 (see settings in attached JPG). Once uploaded and included in the page I'm putting it on, the video player appears and
- On Google Chrome - plays audio but no picture.
- On Internet Explorer - the video sized frame with a red cross in.
- On Android Phone - latest KitKat on Chrome Broswer - plays fine
- On iPad iOS 7 (latest) in Safari - also fine
Not sure what I have done differently.
Any thoughts or pointers.
I converted the video from MP4 to MP4 (different resolution) using Freemake Video Converter. This seems to have resolved the issue but its an added layer of work that I'd like to remove so any thoughts still welcome.