General help

Upload error

 
 
Picture of Leonardo S.C.
Upload error
 

The option to add course files is not working.


It only shows the icon displayed below (in a loop):




Any help will be appreciated.

Regards.


Moodle 2.6.2+ (Build: 20140502)

 
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Picture of Alexandria Carruthers
Re: Upload error
 

Hi,


I am having the same error occur.. Does anyone know what could be causing this? I have checked all permissions and settings I cant find anything that would explain why this error is occurring.


Any help or insight would be fantastic !


 
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Picture of Alexandria Carruthers
Re: Upload error
 

I have been able to fix this issue at last by the below:

Go to Site administration /Appearance /AJAX and Javascript and disable ajax - there is another setting called cache java.. I un-ticked this setting and left all other settings ticked.  

Hope this helps with your issue.



 
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Picture of Leonardo S.C.
Re: Upload error
 
Alexandria, 

Thanks for your message. Unfortunately it didn't help in my case.


 
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It's only an avatar...
Re: Upload error
Group DevelopersGroup Documentation writersGroup Particularly helpful MoodlersGroup Testers

This BUG has been fixed, so it would depend on which version of Moodle you are using?

Also this BUG has been known to act like this in some versions of Internet Explorer.

 
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Picture of Leonardo S.C.
Re: Upload error
 

The bug occurs on Chrome, Firefox and IE

We are running Moodle2.6.2+ (Build: 20140502)



 
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It's only an avatar...
Re: Upload error
Group DevelopersGroup Documentation writersGroup Particularly helpful MoodlersGroup Testers

Which theme? What I mean to say is does it only happen in a specific theme or is this function not working all the time?

 
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Picture of Leonardo S.C.
Re: Upload error
 

I switched back to the default theme, then selected Arialistic again and started working "miraculously".


 
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It's only an avatar...
Re: Upload error
Group DevelopersGroup Documentation writersGroup Particularly helpful MoodlersGroup Testers

Next time try Purge all cache especially if you are making modifications to your theme, as errors can creep in and mask the reality of the situation.

Cheers

Mary

 
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Picture of Leonardo S.C.
Re: Upload error
 

It suddenly started happening again.


Tried to purge all cache, as per your suggestion, but nothing..


Do you have any idea of why this could be happening?

 
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It's only an avatar...
Re: Upload error
Group DevelopersGroup Documentation writersGroup Particularly helpful MoodlersGroup Testers

Well it could be anything really, even the fact the the image that should be displayed is taking too long to load, So the revolving circle image is similar to the egg-timer that we used to see in Windows that told you to wait until the task was finished, so in this case it is more to do with your server taking too long to process the data, most probably the database. Alternatively it could be you need to run

../admin/cron.php

which cleans up temporary data which can clog up the system.

You could try Debugging which you can do by going to...

Administration > Site Administration > Development > Debugging

here you need to select DEVELOPER from the drop-down menu.  You will then need to go back into the course page where the problem happens and see if you get any errors.

I have been testing this and found no problems so it must be your something to do with your set up.

Mary

 

 

 
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Picture of Leonardo S.C.
Re: Upload error
 

I followed your suggestions but no error appears while in debugging mode.


The icon stays the same but nothing happens.


:/

 
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Picture of Leonardo S.C.
Re: Upload error
 

I changed from Arialistic to Boxxie and it started to work. But after changing the footer and header images on the files general and frontpage.php, it goes down. 


I have verified this because I have kept the themes' original files, switched back to the files and start to work again.

It has something to do with the code you provided in the other post. 

 
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