Assignment / Dan Marsden Turnitin problem

Assignment / Dan Marsden Turnitin problem

by Marinda Faasen -
Number of replies: 1

When one teacher in a course clicks on the "View/grade all submissions" link she gets the following error: 

error trying to open plagiarism XML file! https://api.turnitin.com/api.asp?fcmd=2&utp=2&fid=10&username=10606505&uem=bassoncs@sun.ac.za&ufn=Catherine&uln=Basson&uid=10606505&cid=c_13908069131441&ctl=2014-59447-113&assignid=24513230&assign=Rekordopdrag_%2F_Record_assignment_1-21477&dis=1&encrypt=0&diagnostic=0&tem=&upw=&cpw=&ced=&dtdue=&dtstart=&newassign=&newupw=&oid=&pfn=&pln=&ptl=&ptype=&said=&gmtime=20140225134&aid=76830&version=2.5.2%2B%20%28Build%3A%2020130913%29&src=14&md5=f84ae95e564c042a2d71036e6e58c0b9&;

More information about this error

Debug info: 
Error code: fileopenerror

Stack trace:

  • line 476 of /lib/setuplib.php: moodle_exception thrown
  • line 1942 of /plagiarism/turnitin/lib.php: call to print_error()
  • line 512 of /plagiarism/turnitin/lib.php: call to plagiarism_get_xml()
  • line 138 of /lib/plagiarismlib.php: call to plagiarism_plugin_turnitin->update_status()
  • line 2915 of /mod/assign/locallib.php: call to plagiarism_update_status()
  • line 2960 of /mod/assign/locallib.php: call to assign->view_grading_table()
  • line 478 of /mod/assign/locallib.php: call to assign->view_grading_page()
  • line 53 of /mod/assign/view.php: call to assign->view()


All the other teachers in this module can see the submissions; but she can't. I've doubled checked her profile; I deleted it and created it again. I don't know what the problem is. Can someone please help?

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