Students disappeared (unenrolled) in many courses - Self enrollment

Students disappeared (unenrolled) in many courses - Self enrollment

by Judy Hsu -
Number of replies: 0

Hi there how are you doing?

Thanks for reading this. We have a Moodle 2.4.4 site that we upgraded from Moodle 1.9.19 few months ago and just recently we are experiencing some really weird problems.

We setup using "Self enrollment" to allow students to use a "Enrollment key" (and a group enrolment key) so that they would automatically enroll into a course (and a group). After the 1.9 to 2.4.4 upgrade everything seems to be fine. However we do have some old courses that students are no longer accessing these old courses but for record keeping purposes (and to run statistics/queries) so we want those students to continue to stay enrolled in those courses.

However, just recently we found that those enrolled students start to disappear from those old courses. I took a quick look and those student accounts are these there (in the Site administration -> Users -> Accounts -> Browse list of users), just that they are NO LONGER enrolled in those courses. Does anyone know what might be the cause? I checked with the "Self-enrollment" settings in the Course administration block (Users -> Enrolled users -> Self-enrollment (Student) and all the settings seem to be OK (see screenshot below):

Anyone know what might be the cause of this problem? Thanks!

 

Attachment self_enrollment_setting.png
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