Installation help

 
 
Picture of Les Berks
Installation Problem - Blank Screen
 

I am installing Moodle 2.6.1 under Linux Mint 16 and after I enter the database details in the Moodle setup I get a blank screen.

Has anyone had this problem before?

Best Regards

Les

 

 

 
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Picture of Ken Task
Re: Installation Problem - Blank Screen
Group Particularly helpful Moodlers

First, have to ask ... why Linux Mint?   GUI desktop for internet server apps [apache/MySQL]  that are faceless (ie, run as daemons) really stretches purpose of installing Moodle on any 'highended' GUI desktop.   But ... since it is Linux there is always the terminal.

Blank screen during installation could be many things so anyone attempting to help will need some more info.

Start with the basics ... versions of: Apache, MySQL, PHP.   After launching Apache/MySQL do you have enough memory to run Moodle? What's the memory of the box. Have you checked messages/secure logs as well as apache error logs, php error logs, php settings?

'spirit of sharing', Ken

 
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Picture of Tej Sarup
Re: Installation Problem - Blank Screen
 

Dear Les,

 

Are you facing similar to this ?

 

Dear Ken,

I have provided some of the details you have requested. would be greatly obliged if you could offer your advice on that ticket too? or i could monitor this one ??

 

Thank you 

 
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Picture of Howard Miller
Re: Installation Problem - Blank Screen
Group DevelopersGroup Documentation writersGroup Particularly helpful Moodlers

Maybe he's installing it on his (Linux) desktop machine?

 
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Picture of Mark Hayes
Re: Installation Problem - Blank Screen
 

I had a similar problem when I installed 2.6 on ubuntu 13.10, ie, blank moodle screen. It urned out to be a PHP issue (missing JSON module). Here are my notes which fixed the problem. (JSON is no longer bundled in the PHP 5.5 which comes with ubuntu 13.10)

 


 
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Picture of Visvanath Ratnaweera
Re: Installation Problem - Blank Screen
Group Particularly helpful Moodlers
+1

Yes, this problem was discussed at length under 'How to ensure I "own" everything -Ubuntu Moodle install' https://moodle.org/mod/forum/discuss.php?d=246408.
 
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Picture of Howard Miller
Re: Installation Problem - Blank Screen
Group DevelopersGroup Documentation writersGroup Particularly helpful Moodlers

+ see that notes and the end of the Installing_Moodle page about what to do if it goes wrong wink  Have you (the OP I mean) done that stuff?

 
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