I fixed my problem with help from their support team. But you won't like the fix when you hear it.
If you have NeoOffice/J, any version, in your HD, Elluminate finds it, and makes a full copy or it in /tmp -- the standard NeoOffice/J install has some odd unix permissions, so the copy, which is preserving permissions, locks up not able to write to the newly created directories.
Searching for Elluminate NeoOffice leads here
The instructions from their support team were:
There are two possible solutions, both of which are temporary
until Elluminate Live!'s code can be adjusted with our next
release. Try the second solution should the first one fail.
- Run a Command in a Terminal Window
Type the following command into a Terminal Window and then
restart your computer. Please note that you must be an
administrator of the computer, and have a non-blank password
in order to use the sudo command:
sudo chmod -R u+w /Applications/NeoOfficeJ.app
Note that if NeoOffice/J is not installed in /Applications, the > path will vary. Also note that the command is run using sudo,
which grants root permission for carrying out this task. This
requires that you have administrator privileges, and you will
be authenticated by sudo before the command is run. The command
will add write permission to every file and directory in the
NeoOffice/J bundle, but only for the owning user
(which is root in this case), so the change should be safe.
Upon running this command, your computer must be restarted or
alternatively you can run the command
sudo rm -rf /private/tmp/*/TemporaryItems/NeoOfficeJ.app
each time you join an Elluminate Live! session.
- Uninstall NeoOffice/J.
If you uninstall NeoOffice/J, you will have no further
difficulty joining an Elluminate Live! session.
After doing this (edit: chmod'ing! -- shame on you for thinking I'd remove NeoOffice), Elluminate takes about 2 minutes to get through the "Installing Whiteboard" stage, because it is still making a full copy of NeoOffice/J (~360MB). Oddly, it doesn't copy anything else.
To add insult to injury, NeoOffice doesn't get removed when Elluminate is closed.
This is wierd. Who are these guys and why do they make a copy of NeoOffice?
