Authentication

User couldn't access

 
 
Picture of Reem Ehaidib
User couldn't access
 

I have one user how couldn't access the moodle, in which our moodle is authenticated by LDAP server. he is getting the msg "Invalid log on, Please try again".

although he is entering the right user name and password.

 
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Picture of Andrea Bicciolo
Re: User couldn't access
Group DevelopersGroup Particularly helpful MoodlersGroup TestersGroup Translators
Hello Reem,

you are authenticating users against LDAP and just one is unable to access while all the other authenticate correctly ? If yes I think there are very good chances the issue is related to the user credentials, which may be wrong or invalid. You may want to check carefully in your directory.
 
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Picture of Reem Ehaidib
Re: User couldn't access
 

I thought about that, but the user is able to access his email and other things which is authenticated throw LDAP

 
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Randy Thornton
Re: User couldn't access
Group Documentation writers

Is the user in the same ou as the one set in Moodle?

 
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Picture of Reem Ehaidib
Re: User couldn't access
 

yes, we set 4 OU in moodle and he one of them.

 
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