Dialogue - 2.5 no one to diagloue with after submission.

Dialogue - 2.5 no one to diagloue with after submission.

by Sarah Jane -
Number of replies: 2

Can anyone help me please

I have setup the dialogue plugin (Brilliant facility) , the Dialogue box looks like it works as the teachers name is in the drop down, however, when the dialogue is entered the following error comes up:

There is no one available to have a dialogue with.

I have checked the settings and these are set as per the instructions.

I have tried to reload the plugin - still same issue.

I saw a noticed regarding restarting the MySQL service but my host is saying they can't do this as it will affect our users.

so now I am stumped can anyone help me please.

Sarah x

 

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In reply to Sarah Jane

Re: Dialogue - 2.5 no one to diagloue with after submission.

by Sarah Jane -

Having tested this out and researched further I discover this is a bug that is unresolved. Apparently if the dialogue is set for teacher - student and the teacher doesn't instigate the dialogue the student can't communicate with the teacher. This is only a one way dialogue.

If the dialogue is set to everyone then the student can communicate with everyone as set.

My issue is I need the communicate between student and teacher to be private and I need the student to be able to initiate the dialogue. I read this can be done in the permissions but I have checked and rechecked everything but must be missing something -

Can anyone tell me how to allow the student to start the dialogue with the teacher without being able to see the other students?

many thanks sarah

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In reply to Sarah Jane

Re: Dialogue - 2.5 no one to diagloue with after submission.

by AL Rachels -
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Hi Sarah Jane,

Today, I just had the same problem with the latest version of dialogue where my students were unable to initiate a dialogue with me, their teacher, like they could last spring when the dialogue was set to teacher - student. I traced it down to the permissions not being set to allow a student to Open a dialogue. I don't know how they were dropped, but once I added the student role back to being allowed to open a dialogue, it worked for all of them.

Just something to check. Hope it helps,

AL

 

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