General help

 
 
Picture of Miki Alliel
Prevent email to be send to promotions tab in gmail
Group Translators

In new Gmail platform there are 3 tabs Primary , Social and Promotions.

Some users (most of them) are receiving the emails from our Moodle site to the Promotions tab (in Gmail) instead of Primary.

How can we set it to be send to the Primary tab by default from Moodle site instead of Promotions tab?

Thanks for any help

 
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Gmads
Re: Prevent email to be send to promotions tab in gmail
Group Particularly helpful MoodlersGroup Testers

That has to do with how Google decides to clasify incoming emails, so my best guess is it depends on the words or language used, and also in the characteristics of the email itself (e.g. address, headers, etc.).

 
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Picture of Miki Alliel
תשובה ל: Re: Prevent email to be send to promotions tab in gmail
Group Translators

So users need to set it individually in their gmail account?

thanks

 
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Gmads
Re: תשובה ל: Re: Prevent email to be send to promotions tab in gmail
Group Particularly helpful MoodlersGroup Testers

Hi Miki,

What I meant is that the admin would have to figure out the method used by Gmail to classify the emails so email messages can then be created in such a way that they are automatically classified as Primary. This way your users wouldn't have to do anything.

From the user point of view, the problem is easily fixed by creating a filter: Setting icon > Settings option > Filters tab > Create a new filter link.

  1. Set the From text box with the email address to be classified.
  2. Click on the Continue link.
  3. Select the checkbox Categorize as, and select a category from the list box.
  4. Before selecting the Update filter button, users can also mark the "Also apply filter to matching messages" checkbox.

 

 
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Picture of Miki Alliel
תשובה ל: Re: תשובה ל: Re: Prevent email to be send to promotions tab in gmail
Group Translators

Ok Thank you both!

 
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Kim
Re: Prevent email to be send to promotions tab in gmail
Group Moodle Course Creator Certificate holders

Hi Miki

You can change this by going into your Gmail settings->Help->Inbox tabs and category labels then scroll down to "Move messages between tabs" and follow instructions there. smile

 
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