Installation help

FAILED Upgrade from 1.9.19 to 2.0.10

 
 
Picture of Myrrh Lynn
FAILED Upgrade from 1.9.19 to 2.0.10
 
(Click on my name/profile to see my environment)

I successfully upgrades from 1.9.13 to 1.9.19.

Restored everything, was working great. Did a fresh backup of everything and started all over again to upgrade to 2.0. Checked everything to make sure it was compatible and ready. It was.

Uploaded the 2.0 file to the webhosted server. Checked notifications: There were about 8 and none of the continue buttons worked. In other words,  it wouldn't let me do anything else.

According to the 2.0 upgrade page:

If it doesn't work

If the upgrade fails for any reason, it is imperative that you completely restore the 1.9 site from your backups before trying again.

 

 

So, I went back to FileZilla and uploaded the 1.9.19 Backup. When I did, the following Notifications popped up. (See below)

Needless to say, the backup didn't work either.

On the upgrade page, it says if you encounter errors to turn on Debugging. I can't. It logged me out and won't let me log back in as admin so I can't activate Debugging. In, fact, I can't get past the errors page. Below is the list of errors it generated on one page. Don't know if there are more.

 

I need genuine help. I am not a programmer and have precious little knowledge of computer-ese. I do have limited access to my webhost's server, but I will need hand-holding to make any changes in the mysql or databases.  At this point I don't even know how to access them. Yes, I know I'm in over my head, but at this point there is no one else to do it. Help is deeply appreciated.

 

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WARNING!!! The code you are using is OLDER than the version that made these databases!Scroll to next warning

Setting up plugin tables

 
 

This script generated 18 warnings - Scroll to the first warning

question/type/calculated plugin needs upgrading


(mysql): CREATE TABLE mdl_question_calculated ( id BIGINT(10) unsigned NOT NULL auto_increment, question BIGINT(10) unsigned NOT NULL DEFAULT 0, answer BIGINT(10) unsigned NOT NULL DEFAULT 0, tolerance VARCHAR(20) NOT NULL DEFAULT '0.0', tolerancetype BIGINT(10) NOT NULL DEFAULT 1, correctanswerlength BIGINT(10) NOT NULL DEFAULT 2, correctanswerformat BIGINT(10) NOT NULL DEFAULT 2, CONSTRAINT PRIMARY KEY (id) )  


1050: Table 'mdl_question_calculated' already exists

            ADOConnection._Execute(CREATE TABLE mdl_question_calculated (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT ..., false) % line  891, file: adodb.inc.php
         ADOConnection.Execute(CREATE TABLE mdl_question_calculated (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT ...) % line   89, file: dmllib.php
      execute_sql(CREATE TABLE mdl_question_calculated (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT ..., true) % line 2364, file: dmllib.php
   execute_sql_arr(Array[2]) % line  635, file: ddllib.php
install_from_xmldb_file(/home/www/chefsgroup.org/moodle/question/type/calculated/db/install.xml) % line  137, file: adminlib.php

(mysql): ALTER TABLE mdl_question_calculated COMMENT='Options for questions of type calculated'  


Success

question/type/match plugin needs upgrading


(mysql): CREATE TABLE mdl_question_match ( id BIGINT(10) unsigned NOT NULL auto_increment, question BIGINT(10) unsigned NOT NULL DEFAULT 0, subquestions VARCHAR(255) NOT NULL DEFAULT '', shuffleanswers SMALLINT(4) NOT NULL DEFAULT 1, CONSTRAINT PRIMARY KEY (id) )  


1050: Table 'mdl_question_match' already exists

            ADOConnection._Execute(CREATE TABLE mdl_question_match (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT NULL ..., false) % line  891, file: adodb.inc.php
         ADOConnection.Execute(CREATE TABLE mdl_question_match (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT NULL ...) % line   89, file: dmllib.php
      execute_sql(CREATE TABLE mdl_question_match (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT NULL ..., true) % line 2364, file: dmllib.php
   execute_sql_arr(Array[4]) % line  635, file: ddllib.php
install_from_xmldb_file(/home/www/chefsgroup.org/moodle/question/type/match/db/install.xml) % line  137, file: adminlib.php

(mysql): ALTER TABLE mdl_question_match COMMENT='Defines fixed matching questions'  


Success

(mysql): CREATE TABLE mdl_question_match_sub ( id BIGINT(10) unsigned NOT NULL auto_increment, code BIGINT(10) unsigned NOT NULL DEFAULT 0, question BIGINT(10) unsigned NOT NULL DEFAULT 0, questiontext TEXT NOT NULL, answertext VARCHAR(255) NOT NULL DEFAULT '', CONSTRAINT PRIMARY KEY (id) )  


1050: Table 'mdl_question_match_sub' already exists

            ADOConnection._Execute(CREATE TABLE mdl_question_match_sub (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    code BIGINT(10) unsigned NOT NULL ..., false) % line  891, file: adodb.inc.php
         ADOConnection.Execute(CREATE TABLE mdl_question_match_sub (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    code BIGINT(10) unsigned NOT NULL ...) % line   89, file: dmllib.php
      execute_sql(CREATE TABLE mdl_question_match_sub (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    code BIGINT(10) unsigned NOT NULL ..., true) % line 2364, file: dmllib.php
   execute_sql_arr(Array[4]) % line  635, file: ddllib.php
install_from_xmldb_file(/home/www/chefsgroup.org/moodle/question/type/match/db/install.xml) % line  137, file: adminlib.php

(mysql): ALTER TABLE mdl_question_match_sub COMMENT='Defines the subquestions that make up a matching question'  


Success

question/type/multianswer plugin needs upgrading


(mysql): CREATE TABLE mdl_question_multianswer ( id BIGINT(10) unsigned NOT NULL auto_increment, question BIGINT(10) unsigned NOT NULL DEFAULT 0, sequence TEXT NOT NULL, CONSTRAINT PRIMARY KEY (id) )  


1050: Table 'mdl_question_multianswer' already exists

            ADOConnection._Execute(CREATE TABLE mdl_question_multianswer (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT..., false) % line  891, file: adodb.inc.php
         ADOConnection.Execute(CREATE TABLE mdl_question_multianswer (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT...) % line   89, file: dmllib.php
      execute_sql(CREATE TABLE mdl_question_multianswer (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT..., true) % line 2364, file: dmllib.php
   execute_sql_arr(Array[2]) % line  635, file: ddllib.php
install_from_xmldb_file(/home/www/chefsgroup.org/moodle/question/type/multianswer/db/install.xml) % line  137, file: adminlib.php

(mysql): ALTER TABLE mdl_question_multianswer COMMENT='Options for multianswer questions'  


Success

question/type/multichoice plugin needs upgrading


(mysql): CREATE TABLE mdl_question_multichoice ( id BIGINT(10) unsigned NOT NULL auto_increment, question BIGINT(10) unsigned NOT NULL DEFAULT 0, layout SMALLINT(4) NOT NULL DEFAULT 0, answers VARCHAR(255) NOT NULL DEFAULT '', single SMALLINT(4) NOT NULL DEFAULT 0, shuffleanswers SMALLINT(4) NOT NULL DEFAULT 1, correctfeedback TEXT NOT NULL, partiallycorrectfeedback TEXT NOT NULL, incorrectfeedback TEXT NOT NULL, answernumbering VARCHAR(10) NOT NULL DEFAULT 'abc', CONSTRAINT PRIMARY KEY (id) )  


1050: Table 'mdl_question_multichoice' already exists

            ADOConnection._Execute(CREATE TABLE mdl_question_multichoice (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT..., false) % line  891, file: adodb.inc.php
         ADOConnection.Execute(CREATE TABLE mdl_question_multichoice (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT...) % line   89, file: dmllib.php
      execute_sql(CREATE TABLE mdl_question_multichoice (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT..., true) % line 2364, file: dmllib.php
   execute_sql_arr(Array[2]) % line  635, file: ddllib.php
install_from_xmldb_file(/home/www/chefsgroup.org/moodle/question/type/multichoice/db/install.xml) % line  137, file: adminlib.php

(mysql): ALTER TABLE mdl_question_multichoice COMMENT='Options for multiple choice questions'  


Success

question/type/numerical plugin needs upgrading


(mysql): CREATE TABLE mdl_question_numerical ( id BIGINT(10) unsigned NOT NULL auto_increment, question BIGINT(10) unsigned NOT NULL DEFAULT 0, answer BIGINT(10) unsigned NOT NULL DEFAULT 0, tolerance VARCHAR(255) NOT NULL DEFAULT '0.0', CONSTRAINT PRIMARY KEY (id) )  


1050: Table 'mdl_question_numerical' already exists

            ADOConnection._Execute(CREATE TABLE mdl_question_numerical (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT N..., false) % line  891, file: adodb.inc.php
         ADOConnection.Execute(CREATE TABLE mdl_question_numerical (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT N...) % line   89, file: dmllib.php
      execute_sql(CREATE TABLE mdl_question_numerical (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT N..., true) % line 2364, file: dmllib.php
   execute_sql_arr(Array[2]) % line  635, file: ddllib.php
install_from_xmldb_file(/home/www/chefsgroup.org/moodle/question/type/numerical/db/install.xml) % line  137, file: adminlib.php

(mysql): ALTER TABLE mdl_question_numerical COMMENT='Options for numerical questions'  


Success

question/type/randomsamatch plugin needs upgrading


(mysql): CREATE TABLE mdl_question_randomsamatch ( id BIGINT(10) unsigned NOT NULL auto_increment, question BIGINT(10) unsigned NOT NULL DEFAULT 0, choose BIGINT(10) unsigned NOT NULL DEFAULT 4, CONSTRAINT PRIMARY KEY (id) )  


1050: Table 'mdl_question_randomsamatch' already exists

            ADOConnection._Execute(CREATE TABLE mdl_question_randomsamatch (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned N..., false) % line  891, file: adodb.inc.php
         ADOConnection.Execute(CREATE TABLE mdl_question_randomsamatch (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned N...) % line   89, file: dmllib.php
      execute_sql(CREATE TABLE mdl_question_randomsamatch (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned N..., true) % line 2364, file: dmllib.php
   execute_sql_arr(Array[2]) % line  635, file: ddllib.php
install_from_xmldb_file(/home/www/chefsgroup.org/moodle/question/type/randomsamatch/db/install.xml) % line  137, file: adminlib.php

(mysql): ALTER TABLE mdl_question_randomsamatch COMMENT='Info about a random short-answer matching question'  


Success
Scroll to previous warningInstalling randomsamatch FAILED!Scroll to next warning

question/type/shortanswer plugin needs upgrading


(mysql): CREATE TABLE mdl_question_shortanswer ( id BIGINT(10) unsigned NOT NULL auto_increment, question BIGINT(10) unsigned NOT NULL DEFAULT 0, answers VARCHAR(255) NOT NULL DEFAULT '', usecase TINYINT(2) NOT NULL DEFAULT 0, CONSTRAINT PRIMARY KEY (id) )  


1050: Table 'mdl_question_shortanswer' already exists

            ADOConnection._Execute(CREATE TABLE mdl_question_shortanswer (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT..., false) % line  891, file: adodb.inc.php
         ADOConnection.Execute(CREATE TABLE mdl_question_shortanswer (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT...) % line   89, file: dmllib.php
      execute_sql(CREATE TABLE mdl_question_shortanswer (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT..., true) % line 2364, file: dmllib.php
   execute_sql_arr(Array[2]) % line  635, file: ddllib.php
install_from_xmldb_file(/home/www/chefsgroup.org/moodle/question/type/shortanswer/db/install.xml) % line  137, file: adminlib.php

(mysql): ALTER TABLE mdl_question_shortanswer COMMENT='Options for short answer questions'  


Success

question/type/truefalse plugin needs upgrading


(mysql): CREATE TABLE mdl_question_truefalse ( id BIGINT(10) unsigned NOT NULL auto_increment, question BIGINT(10) unsigned NOT NULL DEFAULT 0, trueanswer BIGINT(10) unsigned NOT NULL DEFAULT 0, falseanswer BIGINT(10) unsigned NOT NULL DEFAULT 0, CONSTRAINT PRIMARY KEY (id) )  


1050: Table 'mdl_question_truefalse' already exists

            ADOConnection._Execute(CREATE TABLE mdl_question_truefalse (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT N..., false) % line  891, file: adodb.inc.php
         ADOConnection.Execute(CREATE TABLE mdl_question_truefalse (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT N...) % line   89, file: dmllib.php
      execute_sql(CREATE TABLE mdl_question_truefalse (
    id BIGINT(10) unsigned NOT NULL auto_increment,
    question BIGINT(10) unsigned NOT N..., true) % line 2364, file: dmllib.php
   execute_sql_arr(Array[2]) % line  635, file: ddllib.php
install_from_xmldb_file(/home/www/chefsgroup.org/moodle/question/type/truefalse/db/install.xml) % line  137, file: adminlib.php

(mysql): ALTER TABLE mdl_question_truefalse COMMENT='Options for True-False questions'  


Success
 
Average of ratings: -
Picture of Myrrh Lynn
Re: FAILED Upgrade from 1.9.19 to 2.0.10
 

I don't know why my post formatted with all the red boxes. I can't see them on the html editor as I type. Sorry.

 
Average of ratings: -
Gmads
Re: FAILED Upgrade from 1.9.19 to 2.0.10
Group Testers

That looked cool! I jsut visited the site and it looks fine, so I guess your 1.9.19 backup is working, or am I looking at the original version?

 
Average of ratings:Useful (1)
Picture of Myrrh Lynn
Re: FAILED Upgrade from 1.9.19 to 2.0.10
 

Hi Guillermo,

At the moment I am in shock! I just logged into my website and found a pretty frontpage too! It wasn't there a few hours ago. I also see that I am still logged in as admin, but before, it logged me out and I couldn't do anything!

What is different is all of the boxes on the Left side - the administration box - is missing. How do I edit the site. Even though I am logged in as admin, I don't have any control.

What do I do?

Only one course is accessible, the one with a link on the frontpage. This course is used more as a social site and is the hub of our organization.

In this course:

Side boxes (right & left) - missing

Participants, administration, RSS Feed, Messages - all missing

Lightbox galleries - empty/ no pictures (Dear God, I've GOT to recover these!!)

Graphics/icons - missing

On the positive:

Forums appear to be working and have past conversations

Wikis are intact

Attachments (pdf's, etc.) seem to still be intact

Logged in as admin, but can only see/do what a student would do.

 
Average of ratings: -
Gmads
Re: FAILED Upgrade from 1.9.19 to 2.0.10
Group Testers

LOL big grin I can imagine! Yes, it sure looks pretty. Yes, I don't see it displaying any blocks. It might be a theme issue. You'll need to work directly in the URL address bar of your browser.

The first thing will be to set a standard theme. Type the following (with your own site name):

http://yoursite.com/moodle/theme/index.php

 

 
Average of ratings:Useful (1)
Picture of Myrrh Lynn
Re: FAILED Upgrade from 1.9.19 to 2.0.10
 

Okay. I'm there. I chose the standard white theme, but it didn't change anything. I can click the 'Turn editing on' button, but the admin box still doesn't appear.

Is there another theme I should choose?

 

 
Average of ratings: -
Gmads
Re: FAILED Upgrade from 1.9.19 to 2.0.10
Group Testers

Standard, Formal white, Boxxie or Ariallist should be Ok.

Once you select a theme, purge the cache by:

http://yoursite.com/moodle/admin/purgecaches.php

You can enable debugging by going to:

http://yoursite.com/moodle/admin/settings.php?section=debugging

 
Average of ratings:Useful (1)
Picture of Myrrh Lynn
Re: FAILED Upgrade from 1.9.19 to 2.0.10
 

Get an error message when I try to purge:

Object not found!

The requested URL was not found on this server. If you entered the URL manually please check your spelling and try again.

If you think this is a server error, please contact the webmaster.

Error 404

chefsgroup.org
Sat Aug 3 21:30:35 2013

 

 
Average of ratings: -
Gmads
Re: FAILED Upgrade from 1.9.19 to 2.0.10
Group Testers

Ok, hold for a couple of minutes till I install a 2.0.10 version... BRB

 
Average of ratings:Useful (1)
Gmads
Re: FAILED Upgrade from 1.9.19 to 2.0.10
Group Testers

Hi, I'm back... the script has the same name, it hasn't changed; please retry:

http://chefsgroup.org/moodle/admin/purgecaches.php

 
Average of ratings: -
Picture of Myrrh Lynn
Re: FAILED Upgrade from 1.9.19 to 2.0.10
 

It's still giving me the same 404 error message as before.

 
Average of ratings: -
Gmads
Re: FAILED Upgrade from 1.9.19 to 2.0.10
Group Testers

Ok, thinking about it, if you restored the last backup, what we are actually looking at is a 1.9.19 installation. What worries me (from the error message: "The code you are using is OLDER than the version that made these databases!"), is how did you create the database backup and how did you restore it? I believe the problem resides there.

 
Average of ratings: -
Picture of Myrrh Lynn
Re: FAILED Upgrade from 1.9.19 to 2.0.10
 

Here is how I did the backup. It is the same way I have always done it; maybe it isn't correct:

Backup individual courses, then the site, then I go to server and rename file website.com>moodle as moodle 1.9.19Backup; create a new moodle file. I used FileZilla to download moodle1.9.19Backup to my computer C drive to keep an off-server backup.

Then I created an empty moodle file on the server, used FileZilla to upload moodle 2.0 to server. Went to Notifications where it generated a lot of error messages. Rather than dealing with it all ( because it was now 4am), I thought I would just install 1.9.19Backup and bypass the hassle of correcting the 2.0 errors.

Thinking back, I think this is where I messed up. I just looked back at my server and cannot find the moodle file that had the 2.0 in it. It looks like I deleted the whole file!? (WT*?!)

 

 
Average of ratings: -
Gmads
Re: FAILED Upgrade from 1.9.19 to 2.0.10
Group Testers

There, you seemed to have missed the procedure for the backup, as mentioned in the referred docs. You needed to backup not only the moodle installation folder, but also the database and the moodledata directory, so Houston...

Well, the first option would be to see if your hosting provider does and/or has an image (a special kind of backup) of your site, which then he could use to bring back your site to the state it was when the image was made.

If not, as you don't seem to have neither a database nor a moodledata folder backup, you then need to rename the current moodle directory (which has a 1,9,19 version), upload the 2.0 moodle package and unpack it. This way at least all three components will be synchronized (moodledata, moodle and database).

Once you unpack the Moodle 2.0.x version you originally used, please do not forget to copy the config.php file from the original (1,9,x, now renamed) moodle folder into the current one (2.0.x).

 
Average of ratings: -
Picture of Myrrh Lynn
Re: FAILED Upgrade from 1.9.19 to 2.0.10
 

Okay, I'm completely confused. How do you back up the moodledata directory and the database?! I've done the same backup procedure for 6yrs. I thought if you back up the whole moodle file on the server that that was how you got everything backed up.

 
Average of ratings: -
Gmads
Re: FAILED Upgrade from 1.9.19 to 2.0.10
Group Testers

For the moodledata directory, it is just a matter to copy it or create a compressed file, as it is just as any other folder in the system.

Regarding the database, there are many ways, but it is usually easier through the phpMyAdmin web application; which is why I asked if you had it installed. As a matter of fact, on shared web hosting accounts, it is usually the only way to create database backups and restores.

 
Average of ratings: -
Picture of Myrrh Lynn
Re: FAILED Upgrade from 1.9.19 to 2.0.10
 

I just got a response from my webhosting service. I do have php MyAdmin on the Mysql. He just told me how to access this. I see the backup button on the php MyAdmin dashboard. I assume I just click that and it will backup the database associated with the moodle? or is there another procedure? As for the moodledata, I have 2.One that is on the same tier as website.com and another that is website.com>moodledata. This is on same tier as website.com>moodle. Which one do I backup? [I did not create either of these files. When moodle was installed by my webhost 6yrs ago, this is how it was done.]

 
Average of ratings: -
Gmads
Re: FAILED Upgrade from 1.9.19 to 2.0.10
Group Testers

Did you ask to see if by any chance your provider had an image of your site?

On phpMyAdmin it is usually named "Export", and clicking that tab takes you to a page where you can adjust different settings about how the backup file is going to be done.

If you are working with cPanel, there is usually a backup file option under the database section.

Anyway, if you have the mentioned backup button, test it and see what it does.

About the moodledata directories, have you checked the contents of each? Take a look at the folders, files and dates of both. To be on the safe side, back them both.

 
Average of ratings: -
Picture of Myrrh Lynn
Re: FAILED Upgrade from 1.9.19 to 2.0.10
 

I have contacted my webhost, but it takes forever for them to reply. I sent a message the first time you asked about phpMyadmin, yesterday, and they only replied a few minutes ago.I have sent them a message about the picture backup. Waiting for a reply.

I am in the phpMyAdmin now. Clicked on Export and the page looks like this:

Exporting databases from the current server

Export Method:

  • Quick - display only the minimal options
  • Custom - display all possible options

Format:  SQL

 

There is a dropdown where the SQL is with other options. I don't see anything that looks like a picture. Other options include:

JSON, Texy! Text, MediaWiki Table, PHP array, CSV, OpenDocument Spreadsheet, PDF, La Tex, Microsoft Word, OpenDocument Text, YAML, CVS for Excel, CodeGen.

Should I choose something different from SQL?

The moodledata file on the outside tier has the most recent date.

 

 
Average of ratings: -
Picture of Myrrh Lynn
Re: FAILED Upgrade from 1.9.19 to 2.0.10
 

Just heard back from webhost (I despise them!) telling me my backup size was exceeded and no backup is possible at this time. BUT I had plenty of backup space BEFORE the moodle 2.0 version was installed. I have 5G with host plan. Before 2.0 I was at 3.1G usage. They said to delete useless files to make room or buy more storage. The only thing I have on this account is Moodle. So I cannot delete useless files to make room until I know I have a backup of the 1.9.19 on their server which should exist considering it has not even been 24hrs since I installed the thing. Then he REALLY pushed for an upgrade plan for an additional $50/mo without answering my original question about a picture backup at all.

 
Average of ratings: -
Gmads
Re: FAILED Upgrade from 1.9.19 to 2.0.10
Group Testers

The available space must have decreased because of your initial backups.

Before doing anything else, I would first check what do I have in there. If there's something that can be downloaded and then deleted, do it, for example backups, installation packages, and such. You definitely need space to do the backups: 3.1 GB exceeds the 50% of your total space, so yes, we need more available space.

So it seems they do not have an image of your site. We will have to make do with what we have right now. The first thing, is not to worry, step by step we will have everything working.

 
Average of ratings: -
Picture of Myrrh Lynn
Re: FAILED Upgrade from 1.9.19 to 2.0.10
 

Thanks, Guillermo. I needed that dose of encouragement. Sorry for the long pause, I had to go running to clear my head. I am about as discouraged and embarrassed as I think I can get. I appreciate your patience and guidance. In spite of all the trouble I have with modules and upgrades, this is why I stick with Moodle. You can't beat the Moodle community. I wish the rest of the world would be as cool as it is.

As far as deleting files, the most important things to me right now are the lightbox gallery pictures and the wikis pages. Everything else, I can afford to lose or I can re-create. Fortunately, we are fast approaching a new school year, so everyone will have to re-register anyway. Past participants will be lost, but so be it. When they decide they want to continue their courses and have trouble logging in, they'll contact me and I'll get their info then. Teachers will be pissed, but what else is new; it's impossible to please them all.

As I am deleting files, which ones must I absolutely keep (keep in mind the lightbox plugin and wikis)?

 

 
Average of ratings: -
Gmads
Re: FAILED Upgrade from 1.9.19 to 2.0.10
Group Testers

Sure thing! I know the feeling when things do not look bright, but fear not smile

Good thing you took a break and went to run.

Before getting into the moodledata files, isn't there anything else you can download and delete?

 
Average of ratings: -
Picture of Myrrh Lynn
Re: FAILED Upgrade from 1.9.19 to 2.0.10
 

Taking a look BRB.

 
Average of ratings: -
Picture of Myrrh Lynn
Re: FAILED Upgrade from 1.9.19 to 2.0.10
 

I don't know when I would have deleted it, but it's not there. The moodle 1.9.19Backup was uploaded to the website.com>moodle file on the server from my computer's C drive via FileZilla. I checked Notifications and got the mess you see now.

 
Average of ratings: -
Gmads
Re: FAILED Upgrade from 1.9.19 to 2.0.10
Group Testers

Hi Myrrh,

I'm opening a new branch here, as the other one is getting too narrow.

Instead of deleting files from the moodledata directory, you should download it via FTP.

Do you have a control panel where you can see the space used by:

  • the moodle directory
  • the moodledata directory
  • the other moodledata directory
  • the database

Knowing this would help a bit.

 
Average of ratings: -
Picture of Myrrh Lynn
Re: FAILED Upgrade from 1.9.19 to 2.0.10
 

OK! Now I'm below the backup limit. (Will delete other stuff later)

Here is a screen shot of the files in the website.com file. All of the backup files have been moved to computer C:/

This is what I can see. Along with the phpMyAdmin dashboard, which I assume is standard for everyone. As for an anctual moodle control panel, I do not have such - that I am aware of.

 

 

 

 
Average of ratings: -
Gmads
Re: FAILED Upgrade from 1.9.19 to 2.0.10
Group Testers

I've just noticed that the site and the moodle site are down.

 
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Shawn
Re: FAILED Upgrade from 1.9.19 to 2.0.10
 

HI Myrrh,

  I just saw the ton of posts on your upgrade issues.  I went through the process of upgrading from 1.9.5 to 2.4.1 a while ago.  There were lots of issues until I got the right process down.  I documented the process and created a post to help others.  It may not work in every situation but it was completely reliable for me and others have used it successfully to.  Maybe it'll help you.  Check it out at:

https://moodle.org/mod/forum/discuss.php?d=224561

 

 
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Picture of Myrrh Lynn
Re: FAILED Upgrade from 1.9.19 to 2.0.10
 

Thanks, Shawn!

 
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