General help

 
 
Picture of Lev Abramov
many menu links not working in 2.5
 

Dear all -

I have just upgraded a production server from 2.4 to Moodle 2.5+ (Build: 20130621). Site administration link has become non-responsive, just like many others (see attached screenshot: clickable links are blue, non-clickable - grey).

Naturally, no work can be done.

Reinstallation of the same script did not help.

Anyone seen this before? Any ideas? This is pretty urgent, as the next exam is tomorrow.

TIA -

Lev


 
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Mary Cooch
Re: many menu links not working in 2.5
Group Documentation writersGroup Moodle Course Creator Certificate holdersGroup Moodle HQGroup Particularly helpful MoodlersGroup TestersGroup Translators

Hi there. You might like to explore the suggestions in #13 of Blocks FAQ

 
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Picture of Lev Abramov
Re: many menu links not working in 2.5
 

Is Site Administration a Block?

Is Users a Block?

L

 
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Picture of Lev Abramov
Re: many menu links not working in 2.5
 

Went over #13. tried purging the cache for the site and for the theme. No change. sad

Nothing else in your sleeve?

L

 

 
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Picture of John Porten
Re: many menu links not working in 2.5
 

Lev - Are there any javascript errors on the page?   You might want to check out this thread:  https://tracker.moodle.org/browse/MDL-39949

 
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Picture of Lev Abramov
Re: many menu links not working in 2.5
 

OK, went through the entire thread. It's barking at the wrong tree: it's about specific courses and blocks. In my case, I just cannot proceed past the home page: very few menu links work. Neither Users and Site Administration can be clicked to display submenus.

Clearing site cache and theme cache did not resolve the issue.

I cannot even enable debugging.

Moodle 2.5+ of June 21, vanilla flavor, SkyHigh theme with a logo image file replaced with a custom logo (which cannot affect Javascript). Virtual Dedicated Server running CentOS.

And 80 different groups of students and their coordinators yelling at the secretaries that they cannot use the site.

Please suggest a solution! smile Even a workaround would do.

Best -

Lev

 
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Picture of Howard Miller
Re: many menu links not working in 2.5
Group DevelopersGroup Documentation writersGroup Particularly helpful Moodlers

Yes you can enable debugging. You can add lines into your config.php. Look in config-dist.php for the lines.

 
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Picture of Howard Miller
Re: many menu links not working in 2.5
Group DevelopersGroup Documentation writersGroup Particularly helpful Moodlers

Yes you can enable debugging. You can add lines into your config.php. Look in config-dist.php for the lines.

 
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Picture of Lev Abramov
Re: many menu links not working in 2.5
 

That was mean... smile I was hoping for a point-and-click solution, not a dirty coding one. wink

Now I need to roll up my pants and jump into the weeds... sad

OK, will do and report what I manage to harvest.

Thanx!

Lev

 
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Picture of Christian Herman
Re: many menu links not working in 2.5
Group Particularly helpful Moodlers

If you're not able to find an immediate solution, you may be better off installing 2.4 in parallel and restoring your site into that install, just to get you up and running again...and get the secretaries off your back. wink

 
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Picture of Lev Abramov
Re: many menu links not working in 2.5
 

I have given it some thought. I might even try to install another 2.5 back to back, check it out to see it works ok; if it does I can try to manually migrate the user data and the content there.

If it does not I may do the same with a 2.4.

In any case, it will need to be done over the weekend.

But first I will try to enable debugging and see (and share) what there is to see.

Thanx -

Lev

 

 
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Picture of Lev Abramov
Re: many menu links not working in 2.5
 

Reporting the results of the first test:

- installed a clean 2.5 to a parallel location on the same server

- everything works fine.

Bottom line: something is screwed in the upgraded 2.4 => 2.5 installation.

I wonder if I should try to run a Repair DB in the cPanel.

Ideas?

 
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Picture of Christian Herman
Re: many menu links not working in 2.5
Group Particularly helpful Moodlers

You could.  If that doesn't work, restore the backup you made prior to upgrade into the working 2.5 installation.

 
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I don't realy look like this.Honest!
Re: many menu links not working in 2.5
 

Hi Guys.

I have the same problem.

It's java related. Turn java off in your browser and all become available.

something needs updating on the server but I don't know what yet.

 
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