Teachers and students can't see course home page (2.1)

Teachers and students can't see course home page (2.1)

by Glenn Pillsbury -
Number of replies: 2

Using Moodle 2.1.

In one of our courses, the instructor and all students are no longer able to view the course home page.  All they see is a blank white page.  If they access activities in the course directly from their MyMoodle page, the activity displays correctly, as do any other pages *except* for the home page.

The home page displays correctly for me as the administrator.

This course also cannot be backed up without encountering an error about "error/activity_task_coursemodule_not_found".

Thanks for any ideas or suggestions.

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In reply to Glenn Pillsbury

Re: Teachers and students can't see course home page (2.1)

by Andrea Bicciolo -
Hi Glenn,

If the page your users view in the browser is completely blank, there are good chances it is a php error. You can spot the error turning on debug mode and then accessing the page with a user that is getting the blank page: http://docs.moodle.org/21/en/Debugging.

Make sure you select "developer" for debug messages and check "Display debug messages".
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In reply to Andrea Bicciolo

Re: Teachers and students can't see course home page (2.1)

by Glenn Pillsbury -

Finally got around to investigating this more.  Turning on debugging did help.  The problem had something to do with the iClicker block.  Once I disabled that for the course, the page displayed correctly.

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