Course backup fails on SOME courses

Course backup fails on SOME courses

by Tim Lovett -
Number of replies: 2

Moodle 2.4.1

I have courses imported from Moodle 2.2.1 (another site) and they worked fine in my new M2.4.1 site, until...

Course backups.

Some courses work and some don't. The ones that fail get to the last step, "Perform Backup" and then fall over with an...

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In reply to Tim Lovett

Re: Course backup fails on SOME courses

by Tim Lovett -

Hmmm. And when I remove (uncheck) stuff like "blocks" and things (I really only want quiz results), I got a successful backup.

In the next screen that lists the backup files, the previous (default) backup was there! After downloading and restoring that previous one in another Moodle site it seemed to work fine. So is Moodle throwing the error even though the backup file was written OK??? Sure looks like it to me.

In reply to Tim Lovett

Re: Course backup fails on SOME courses

by Tim Hunt -
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Can you set Debugging to DEVELOPER level and try again. That should produce a more informative error message.